New user - puzzling behaviour

on AdwCleaner by ****

Hi,

Just installed AdwCleaner v5.007 and ran it for first time.

I've uploaded the report here:

https://dl.dropboxusercontent.com/u/4019461/AdwCleaner%5BC3%5D.txt

I'd appreciate advice on three points please:

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Fold...

Base de données corrompue (concerne ADWCLEANER Version 5007) :

. 18:26 (GMT+2) à Liège (Be) le 13/09/2015.

Bonjour !

J'essaye de ré-installer ADWCLEANER_5007 et au début du scan, le programme persiste à m'indiquer que

''la base de donnée est corrompue'' ! alors je m'exécute : je désinstalle le logiciel (version 5007) à l'aide du ''bouton''

''DESINSTALLER" à droite du menu principal; et tout se désinstalle. Ensuite je re-télécharge une nouvelle version ...

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

I just discovered that the Quarantine Manager did NOT return all the files that it said were returned. And all the files are gone from Quarantine Manager now. Not happy.

Re: ADWCleaner deleted a folder it shouldn't

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 


AlexVarveris, 2015-09-09 08:35:05 (UTC)

Hello,

Would you please show us log named C:\AdwCleaner\AdwCleaner[C1].txt

Did you try to go to menu Tools - Quarantine Manager ? What is located there?

Re: Adwclwaner y Norton anti-virus

Bonjour,

il est vivement conseillé (voir obligatoire dans ce cas) de désactiver votre anti-virus afin de permettre à AdwCleaner de s'exécuter correctement sur votre système. Vous pourrez ensuite le réactiver après utilisation d'AdwCleaner.

Cordialement.

Adwclwaner y Norton anti-virus

 J'ai ejecuté adwcleaner mais Norton  radar à deleeter l'jecutar. J'ai fait le programme comme admin et ai eu un message de windows ( windows10) de risque mais ai  forcer l'Installation.... Comment faire pour le faire runner...

 

Jaime

 

 

Re: s.yimg.com

on AdwCleaner by ****

Tu peux tranquillement ne rien décocher. AdwCleaner ne supprime en principe que les éléments nuisibles (en principe : j'ai dû un jour réinstaller un module de Firefox, rien de bien méchant). Et au pire, si qqch bloque, il y a toujours la quarantaine. Tu peux aussi utiliser la version gratuite Malwarebytes Anti-Malware (décoche la version d'essai gratuite) pour les éléments qui reviennent malgré...

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

I would highly recommend a few improvements that would have prevented or minimized the difficulties I experienced.

1. Display the Log File after the Scan is done, so that it's more obvious what was found before Cleaning starts. My Scan didn't find any "Services" to clean so my GUI didn't change. Even if a display had appeared to indicate I should check all tabs before Cleaning, I might have av...

Re: ADWCleaner deleted a folder it shouldn't

Logfiles are saved into C:\AdwCleaner as "AdwCleaner[CX].txt" where X is a number.

Moreover, can you also upload Quarantine.log. Then I'll be able to write you a script to restore all your files.

Regards,

 

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

Hmm, okay so it sounded so simple.

Where can I find the Log File? That option is greyed out when I load ADWCleaner.

Also, I can't seem to copy lines from Quarantine. I can highlight lines individually, and I click on "ALL" lines, but can't seem to copy them.

And, FYI, there are thousands of individual files in Quarantine now. If I could restore the whole folder, it would be fast, but copying...