Re: ADW claener ne supprime pas les virus

Bonjour,

Merci. Pouvez faire ce qui suit ?

  • Téléchargez Malwarebytes Anti-Malware.
  • Installez-le en laissant les options par défaut (décochez juste à l'installation "Activer l'essai gratuit de MBAM Premium"), une icône sera créée sur le bureau et Malwarebytes démarrera.
  • Onglet "Analyse" choisissez "Analyse des Menaces", puis cliquez sur "Lancer l'analyse".
  • Si un élément est détecté, choisiss...

Re: adwcleaner and Chinese software’s removal problem !

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respond...

adwcleaner and Chinese software’s removal problem !

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respondi...

Re: AdwCleaner maybe not working properly

Hello,

Please use the following process while we'll release the next AdwCleaner version:

  1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
  2. Launch Malwarebytes from your desktop
  3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  4. Tab Scan choose Threats scan, click on Start scan.
  5. If something is de...

Re: Adwcleaner freezes while cleaning.

Hello,

Sorry for the delay.

Can you relaunch AdwCleaner, do a scan, and uncheck:

  • UCGuard from the Services tab,
  • C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab

Then, do a clean and share the generated logfile.

Regards,

Re: Adwcleaner freezes while cleaning.

Hello,

We're working on it, sorry for the inconvenience.

Regards.

Re: Adwcleaner Bericht

Hello,

the mentioned file C:\rei is now (today) accepted by the cleaner and not allocated as a found malware. Obviously a self fixing problem.Thanky you too.

Regard.

Re: Adwcleaner freezes while cleaning.

https://up2sha.re/file?f=VwjrAbLBovid

 

i encounter the same... now i cant proceed to clean the threats :((

 

Please help

Re: Adwcleaner freezes while cleaning.

HI..the same problem occured with me

this is my debug log file

https://up2sha.re/file?f=7dqA4jZxT9SU

please fix this issue..thank you