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Greetings,

Are you trying to download it using this link: https://toolslib.net/downloads/finish/288/ ?

Regards.

hi

I just wanna download your software but it says file not found or deleted from the server ?

2016-12-03 02:28:45 :     INFO    [main] - >>>> STARTING <<<<

2016-12-03 02:28:45 :     INFO    [main] - Version: 6.040

2016-12-03 02:28:45 :     INFO    [main] - RAM Usage: 10

2016-12-03 02:28:45 :     INFO    [main] - OS: WIN_7  X64

2016-12-03 02:28:45 :     <INFO>    [main.language] - Checking the language

2016-12-03 02:28:45 :     <INFO>    [main.language] - Language found: en

20...

I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.

Log from MBAM:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Sca...

Hello,

Can you also share this logfile: C:\AdwCleaner\AdwCleaner_Debug.log?

Thanks,

It didn't crash, so the log you are asking for is not there. Here is the scan log though.

 AdwCleaner v6.030 - Logfile created 02/12/2016 at 11:01:28 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-12-01.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : **omitted** # Running from : F:\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/supp...

https://up2sha.re/file?f=mzCDRFs9V7xU

Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Hello

Can you share AdwCleaner logfiles ?

You can get them from C:\AdwCleaner\AdwCleanerC[xx].txt and C:\AdwCleaner\AdwCleanerS[xx].txt

Please host them on https://up2sha.re/ and copy/paste the generated links here.