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Hello,

Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need to login to participate. Or is there a way that I might have overlooked?

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Violoncello, 2016-06-20 12:43:28 (UTC)

right now we can't provide a way of helping guest users directly fro...

Hello,

Do you have a screenshot of the following ?

Have tried cleaning files indiviudally and it got halfway through a taskbar saying cleaning web entries or something alike then not responding popped up on the application window again.

Does the cleaning ends well if you uncheck every checkboxes from the File/Folders tab ?

Do you have any security software running ?

Thanks for your help,

Hello!

The error still persists; now it is on line 7973.

C:\Windows\Installer>dir *.ms*

Volume in drive C has no label.

Volume Serial Number is FE77-E905

Directory of C:\Windows\Installer

17.03.2015  10.48         2 800 128 1044ee.msi

04.01.2016  22.49        10 543 616 1437df.msi

26.01.2016  16.11         4 792 320 152fb33b.msi

04.01.2016  22.49        10 543 616 16fa80.msi

26.07....

Hi, Think this is it. If not let me know thanks. Debug report and also the report that showed the infected files

Thanks for your assistance

2016-06-23 01:20:36 : [Notice]        Running from C:\AdwCleaner 2016-06-23 01:20:36 : [Notice]        Scan started 2016-06-23 01:20:36 : [Success]        Internet connection is UP 2016-06-23 01:20:37 : [Success]        Loaded C:\Users\Ged\AppData\Loc...

Thanks for a quick response...

> Do you need something more specific ? We're always trying to improve our system, to listen to our community (both users and developers). So, feel free to ask !

Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need ...

Hello,

Click on the Windows menu -> search for "cmd.exe". Click right on it, "Launch as Administrator".

Then, copy paste the following command in it :

sc delete "UCGuard"

And then :

sc delete "KuaiZipDrive"

You should get a success message afterwards saying the removal operation has succeeded.

Finally, just reboot and share a Scan with AdwCleaner.

Best regards,

Greetings Violoncello,

I have uploaded 2 softwares

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Violoncello, 2016-06-19 03:29:36 (UTC)

I'm glad to hear it ! It's a great feeling to know that people like to use our services. :)

As you might have seen (according to https://toolslib.net/forum/viewthread/3880-cocrandompick-clash-clans-random-pick/), a forum category is automatically opened when a new software is uploaded and published o...

# AdwCleaner v5.200 - Registro generado 19/06/2016 en 21:47:49
# Actualizado 14/06/2016 por ToolsLib
# Base de datos : 2016-06-19.1 [Servidor]
# Sistema operativo : Windows 10 Home Single Language  (X64)
# Nombre de usuario : migue - DESKTOP-4HI7U09
# Ejecutado desde : C:\Users\migue\Desktop\adwcleaner_5.200.exe
# Opción : Limpiar
# Apoyo : https://toolslib.net/forum

***** [ Servicios ] *****...

Hi,

I have uploaded 2 softwares: The COCRandomPick and VPPlanetGenerator. It appears there's no support. (I don't wish to expose my email to be harvested by spam bots.)

What is a good way to set up a forum or something so that when a user goes to my web page to download my software, it would be obvious where to go for support?

Hello!

Yes, I still have this problem with QuickDiag.

The error message is still the same, but only the QuickDiag file date has changed;

"Line 7859  (File "C:\Users\TMA\Downloads\quickdiag_2_13.06.2016.1.exe"): Error: The requested action with this object has failed."

The problem file is still this: [22/09/2015 17:16:32] - C:\Windows\Installer\3ef7a91.msi : (Intel(R) Chipset Device Software...