Hello,
Sorry for the delay.
We do care about feedbacks, but it happens we miss some. We actually added a new way to report us False Positive in the latest version, using a right-click > "Submit FP" on an item of a scan results.
Your FP is confirmed and has been removed some time ago, you don't need to take any specific action as the definitions will update by themselves.
Regards,
Same issue with 7.2.5.0 !
Probably the developpers don't care...
They are not serious but they are annoying! Just be careful what you download and make sure to pay attention to what is checked marked that shouldn't be. PUA's do not track you, etc and are not ad related.
Hope this helps.
Julie
using latest version 13/03/18
# Updated on 2018/08/02 by Malwarebytes # Database: 2018-03-12.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
PUP.Optional.AdvancedSystemCare, C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare PUP...
Hello,
My questions are: can I tell ADW not to remove advanced system care when I put it back? And can anyone tell me, if ADW hasn't removed ASK and the other two, where they might be hiding, and how I can stop them coming back?
silvamayflower, 2017-11-19 11:51:41 (UTC)
The coming update (AdwCleaner 7.1) will provide this feature indeed, but for now it's not possible.
Regarding Ask and ...
I've been using IObit's advanced system care and other progs for a long time now, on recommendation of a techie. I have successfully told Malwarebytes not to remove it, although Mb obviously hates it. However, I've just had a problem with recurring PUPs and thought I'd turn to ADW because my current stronger package is playing silly-b's since a recent update. But it just came up with a board...
No response in TWO days!
It sure would be nice if this could finally be fixed. It appears these problems with AdwCleaner and PUP.Optional.Legacy and PUP.Optional.AdvancedSystemCare listings have been going on since the release of v. 7 months ago. The reply always seems to be . "Thanks for the details. We'll look into it". or "it will be fixed with the next update"
I for one have been helping...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Addition to your protection, you can also add some form of Adblock to your security arsenal. uBlock does wonders blocking malicious pop-ups, and you will not get any scareware that might concern you in any way.
if you read carefully all my 3d linked you should know that the last NON buggy is the vers 6
upt to the new vers 7, also the last stable 7.0.1 one is BUGGY
for the quarantine behaviour
and for the events list behaviour
2 BIG BUGS not only showed and witness by my self but also from other users
cheers
