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Hello,

The popup telling a new version is available is expected.

Do you have a file C:\AdwCleaner\Quarantine\Quarantine.info?

Hello,

The database has been updated since. Do you use a proxy?

Hello,

Once again, and it's the last time I repeat it: the more often you ask for a reply and keep saying that you're sad because you don't get one within a few hours, the lesser chance is that you'll get an answer.

We do everything we can, but there is a lot of users and as I think you do, we also need to sleep. So please be patient, you'll get an answer as soon as possible.

PUP is usually named a Potentially Unwanted Program. It doesn't always have to be malware or malicious software. If MMO's have their anti-cheat in form of "Pando", it might interact with files at the system level, which AdwCleaner could deem treating a very normal reaction. Keep in mind that different malware removal software targets malicious software different ways. While one anti-malware sof...

Hello,

You should be able to decline the "out of date" popup in order to use the beta version I linked to. Can you try again using the link provided above?

Thanks!

I have downloaded the new version when I started it I had a window pop up to say that it was out of date. I clicked on the link and it downloaded the same version that I had before and I get the same problem Windows close the when it started to clean. Before with the older version I had no problem.

UPDATE: Just did a search for any Crossrider folders, didn't find anything. I think pando is used by several MMOs.

also Roguekiller and Mbam's threat scan didnt find anything

if you need something more pls let me know....

Greetings,

Please try with the following version and tell me if everything goes well (or not): https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1017/

Thanks.

Regards.

I have just recently downloaded the new version, before it worked very well now when I run the software and then I want to clean my computer, windows tells me that it will close the program as it has stopped running. I have done this several times and I still get the same problem.

Can anyone help me