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Hello,

Before launching the cleaning process, can you unselect the following element from the "Folder" result tab?

C:\Users\Master User\AppData\LocalLow\{D2020D47-707D-4E26-B4D9-739C4F4C2E9A}

Then, tell me if it's better.

Thanks,

Hi,

I need some help on the AdwCleaner. The following 6 registry entries keep appearing in the scan log even though I have clicked on Clean option. I have run the Scan and Clean process for many times but it does not solve the problem.The strange thing is that If I manually search the registry entry using regedit (I searched for "0A167702A96FE1D4DA3296FCA77354D9"), it can't find anything.

Any...

Hello,

I have encountered a problem. After Scanning and hitting the button Clean, it runs as if it is starting the cleaning process. Then after a few seconds the application doesn't respond. I read the instructions and this is my debug link: https://up2sha.re/file?f=T7RvW1RLQxPO

I use Win 10 64-bit.

Please help me. Thanks

Hi there, I've experienced a common issue faced by some other users as well. Whenever I selected "Clean" after the Scanning process, the program turned into Not Responding and freezes up my computer. Here's the log for Scanning.  http://textuploader.com/d5ma1

Hello,

Please use the following process while we'll release the next AdwCleaner version:

1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
2. Launch Malwarebytes from your desktop
3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
4. Tab Scan choose Threats scan, click on Start scan.
5. If something is de...

Bonjour, 

je précise il y a un message d'erreur qui arrive et en appuyant sur ok ferme le programme .

le rapport complet :

2016-10-22 12:13:53 :     INFO    [main] - >>>> STARTING <<<< 2016-10-22 12:13:53 :     INFO    [main] - Version: 6.030 2016-10-22 12:13:53 :     INFO    [main] - RAM Usage: 41 2016-10-22 12:13:53 :     INFO    [main] - OS: WIN_10  X64 2016-10-22 12:13:53 :     <INFO>  ...

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

Greetings,

First of all, sorry for the inconvenience.

We're working on adding Simple Help processes. I'll keep you informed.

Regards,

Greetings,

These are false positive. You can use AdwCleaner with your eyes closed as long as you downloaded it from one of its official links:

• https://toolslib.net/downloads/viewdownload/1-adwcleaner/
• http://www.bleepingcomputer.com/download/adwcleaner/

If you need help while using AdwCleaner, please ask me in your next answer and I'll be happy to guide you during the whole process.

Regards.

Hello

reading that makes me understant that you'd never understand the use of an antivirus

almost each tool is detected like malware by virus total, and the only antiviruses which detect tools like viruses are bad antiviruses ( if you look kaspersky , malwarebytes or others bests antiviruses , they don't detect it )

before writing anything, trying to think please.

the tool scans the system ...