I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.
Log from MBAM:
Malwarebytes Anti-Malware www.malwarebytes.org
Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes
Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....
Hello,
Can you relaunch it, do a clean. Then, share the logfile shown at reboot.
Then, use MBAM:
It didn't crash, so the log you are asking for is not there. Here is the scan log though.
AdwCleaner v6.030 - Logfile created 02/12/2016 at 11:01:28 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-12-01.1 [Server] # Operating System : Windows 10 Home (X64) # Username : **omitted** # Running from : F:\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/supp...
Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
Hello
Can you share AdwCleaner logfiles ?
You can get them from C:\AdwCleaner\AdwCleanerC[xx].txt and C:\AdwCleaner\AdwCleanerS[xx].txt
Please host them on https://up2sha.re/ and copy/paste the generated links here.
Bonjour,
Avez-vous besoin de plus d'informations sur comment récupérer les rapports ?
Cordialement.
Bonjour,
C'est tout bon, vous pouvez lancer le nettoyage.
Merci,
Hello,
Indeed it's considered as a PUP. You may want to use Defraggler instead.
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