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Hello,

Please share the whole logfile (Launch AdwCleaner > Tools > Log Manager > "Scan" tab, and open the blue logfile).

Best regards,

Hello,

May you try a check with MBAM first ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

Greetings,

Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

Hello,

Can you provide us the whole list of running processes ?

In powershell (you can launch it with the Start Menu), enter the following command and copy/paste the content in your next answer :

Get-Process

 Best regards,

Hello,

Sorry for the delay. I made some tests and removed it from the database. If you launch AdwCleaner with a working networking connectivity, the detection shouldn't happen anymore.

Best regards,

Hello,

Hm, it's really strange.

Do you have the same issue with any other applications ?

May you try a check with MBAM first since it may be malicious:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on...

Hello,

Great ! Thanks for your patience.

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Ex...

Hello,

Great !

So if you don't have anymore issues, you can just relaunch AdwCleaner and click on "Uninstall".

Best regards,

Thanks very much. I ran the clean and here is the log.

Appreciate your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...

Ok, it's better.

1. Can you relaunch AdwCleaner and do a scan ? Then, share the generated logfile
2. Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that partic...