I recently did scans that removed the listed registry files. Will this cause problems, or are they safe to remove?
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-09242017083000032\Software\Host App Service
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260...
Hello,
These two issues will be fixed in the 7.1 release.
Regards.
cocochepeau, 2017-09-20 13:11:25 (UTC)
This is the only log available that says clean. This was done when he removed ALL check marks from all items found. Otherwise, when he removed check marks only from the registiry section the program did not go through with clean it just shut down. .
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-1...
Update:
As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/
I had my friend try this suggestion;
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Hello,
There was an issue with the 7.0.3.0 regarding the update notification feature. It's now fixed with the 7.0.3.1.
Sorry for the inconvenience.
Regards.
Greetings,
Sorry for the late answer.
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
This issue is known and will be resolved with the release of the 7.1 version.
Regards.
Hello,
These FP will be fixed in the 7.1 release.
Sorry for the inconvenience.
Regards.
Bonjour,
Pouvez-vous lancer un nettoyage après avoir décoché les éléments du registre ?
Cordialement.
cocochepeau, 2017-09-23 17:16:53 (UTC)
Bonsoir,
Oui effectivement en décochant le nettoyage se lance................. mais ensuite après redemarrage, quand je relance l'analyse, j'ai la detection qui revient.
Hello,
Sorry for the late answer - busy days..
Malwarebytes comes with a free trial period (14 days). Here are some more details about the trial period: https://malwarebytes.com/trial/
There shouldn't be any conflict with McAffe LifeSave.
Regards.
