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bonjours le forum, a la demande d'un ami, j'ai lancer adwcleaner puis la desinfection , du coup je me retrouve sans pilote reseau et impossible de le reparametré, je suis sur windows 7 ordi de bureau type intel5 de marque lenovo, y a moyen d'avoir quelque astuce ?

merchiiiiiiiiiiiiiiiiiii

Hello,

I've contacted BkAV, they should fix it soon. I'll update this topic when it's done.

Thanks for the feedback, and sorry for the troubles.

Regards,

Hello,

Thanks. Sorry for the delay, I'm taking care of the reports asap.

Hello,

Thanks for the feedback.

A is removed.

B & C need more tests from my side, I'm doing them soon.

If you have any questions, please ask !

Should I use this solution before or after Adwcleaner?

I just curious because all ZHP logs I sent to you were created before Adwcleaner run

Sorry for my misunderstanding

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

2. Second question-after pressing "Clean" everything seems to hang forever-I can't then get out of Adware-screen dims & everything frozen

What am I doing wrong or not doing-please help

Thanks

Hello,

Hm, it seems that your proxy is no longer working. We'll remove it with the following, then tell me if your network connection is working. If so, you may reconfigure your proxy if needed.

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the instal...

Hello,

Can you share the AdwCleaner logfile ? It should be in C:\AdwCleaner\.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link ...