Rechercher

Hello

I had the same problem, you can do it by logging as "safe mode" on your pc, and its work well.

Sorry sorry, I was very busy!

Today i have try it, but sorry, with no good result. My pc freeze everytime when i click on CLEAN. Even with the new version 6.0.40.Very frustrate!

I have everything unselect in Tools > Options, but it doesn't work. Then i have CLEAN with the default settings, but both two options are not working and my pc freeze everytime!

Do you no what the problem is, many pe...

2016-12-03 02:28:45 :     INFO    [main] - >>>> STARTING <<<<

2016-12-03 02:28:45 :     INFO    [main] - Version: 6.040

2016-12-03 02:28:45 :     INFO    [main] - RAM Usage: 10

2016-12-03 02:28:45 :     INFO    [main] - OS: WIN_7  X64

2016-12-03 02:28:45 :     <INFO>    [main.language] - Checking the language

2016-12-03 02:28:45 :     <INFO>    [main.language] - Language found: en

20...

Hello,

Yes, please do a scan first, followed by a clean.

Thanks,

I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.

Log from MBAM:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Sca...

Hello,

Can you also share this logfile: C:\AdwCleaner\AdwCleaner_Debug.log?

Thanks,

https://up2sha.re/file?f=mzCDRFs9V7xU

Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Hello

Can you share AdwCleaner logfiles ?

You can get them from C:\AdwCleaner\AdwCleanerC[xx].txt and C:\AdwCleaner\AdwCleanerS[xx].txt

Please host them on https://up2sha.re/ and copy/paste the generated links here.