Glad you could solve the issue. And yeah, Malwarebytes is amazing, but I have found myself using ADWCleaner as well, there are something things one software doesn't clean as good as other, which is why it is always recommended to do multiple scans with multiple anti-malware solutions, just to be 100% sure.
Looks like safe with nw did the trick. Same two elements were identified, but this time the removal process included a step "cleaning chrome", which definitely wasn't in any of the other scans. When I restarted in regular mode and ran another scan with v7, there were "no unwanted objects found". Super psyched!!
Below are two log files -- first is the one generated after removal of two unwanted...
Hello,
Great! You should be able to use Malwarebytes and AdwCleaner now.
Hello,
Here is the logfile that was displayed:
== Scan for security software untrusted certificates | Support: <mailto:untrustedcerts@fr33tux.org> == This software will look for known security vendor certificate in the Windows Untrusted Store and remove the legit ones. This should allow your security software to launch again properly.
========= 03D22C9C66915D58C88912B64C1F984B8344EF09 [!] F...
You sure you are downloading it from an official source? https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.
Could be that you are a victim of bundleware. Basically, alongside normal maybe even useful software, some providers bundle malicious or useless software just to increase downloads and such. Have you downloading anything from 3rd party providers and not official sources?. Regardless of the fact, Malwarebytes or ADWCleaner should have picked it up and removed it, it could be much more thorough. ...
Hello,
Can you run this software instead: https://support.malwarebytes.com/docs/DOC-1375 ?
It will grab you all your logfiles in one zip file, you'll just need to send me this zip file using https://up2sha.re
Best regards,
bonjours avec la version 6.047 rien au niveau du scan
la version 7.000 me trouve cela pouvez vous me dire si c grave merci d avance
# AdwCleaner 7.0.0.0 - Logfile created on Tue Jul 18 18:14:29 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-18-2017.1 # Running on Windows 7 Professional (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
...Sure can. Logfile below (I'm not familiar with MB3 analysis -- I google'd it, but not clear on how to execute on my computer -- if you can tell me how to run MB3, I'd be glad to):
Log file:
# AdwCleaner v6.047 - Logfile created 16/07/2017 at 04:04:35 # Updated on 19/05/2017 by Malwarebytes # Database : 2017-07-13.1 [Local] # Operating System : Windows 10 Home (X64) # Username : Chris Jankows...
Hello,
The support for Windows XP has been dropped, following Microsoft decision to deprecate Windows Vista last April.
I encourage you to use MB3 (including the free version) which is still working on Windows XP.
Best regards,