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Hello,

Sorry for the lack of answer.

Indeed, this issue will be fixed with the upcoming v7.1 (almost ready!).

Regards.

Hello, Administrator!  There was a brace of follow-on replies added within the past week that just got cut off - having system issues?  The drift was that this is a known problem, has apparently existed since the advent of version 7 and now continues beyond 7.0.6 to 7.0.7.  AdwCleaner consistently crashes when starting up during the "heuristic" phase, and the resulting debug file is truncated a...

SysNative, means System32.

I found it here:

C>Windows>System32>drivers

Name                     Size

mrxsmb.22.sys       57 KB

And

C\AdwCleaner\Quarantine\

I then tracked it thru Manic Time to the exact time in seconds and found what happened at that time as confirmed adw, installer wnd.

What this was is a fake Cedrick Collomb Portable. Unlocker is only an Install.

Would not delete man...

I have the same problem with version 7.0.6.0 on an older Dell laptop using Windows 7 with my anti virus disabled.  Tried using version 7.0.1.0 with the debug option selected and get the same results.  Stops after beginning the heuristic scan.  Any thoughts solutions.  Version 7.0.6 works fine on a Dell desktop with windows 7.

Bonjour,

Voici le résultat de cet examen. Que puis-je faire avec celui-ci ?

PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ak.staticimgfarm.com PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ask.com PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cloudfront.net PUP.Optional.Legacy, [Key] - ...

AdwCleaner after Patch Tuesday, Windows Update, updated to 16299.192, from 16299.125.

# AdwCleaner 7.0.6.0 - Logfile created on Tue Jan 09 19:26:36 2018 # Updated on 2017/21/12 by Malwarebytes  # Database: 01-08-2018.1 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Files ] *****

PUP.Optional.NetFilter, C:\Windows\SysNative\drivers\mrxsm...

Hi,

Please run AdwCleaner in debug mode.

• Open AdwCleaner and click Tools > Options and place a check in the box next to Debug Logs
• Run another scan/clean.
• Then, share the file: C:\AdwCleaner\AdwCleaner_Debug.log

Thanks.

I have tried several times to run AdwCleaner 7.0.6.0 on my laptop but it continues to stop during Heuristic analysis while doing a scan and windows closes the program.  I am running a Windows 10 Home (1709) OS on a Dell Inspiron laptop.  Any Help would be greatly appreciated.

Thanks, Peter

Greetings,

Can we get a screenshot of this empty terms of service window? Is it the only window affected by some empty text?

Thanks.

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cocochepeau, 2018-01-09 12:26:54 (UTC)

Here it is.https://cdn.discordapp.com/attachments/111195045696114688/400356018212831234/unknown.png

Greetings,

Can we get a screenshot of this empty terms of service window? Is it the only window affected by some empty text?

Thanks.