Re: AdwCleaner will not install on Win10 64-bit PC

No luck. The PC won't enter safe mode. It just shuts down. Ran sfc /scannow - no errors. Also tried disabling Windows Defender  - same error comes up.

Additional Note - 2/19/18: I logged in under a separate accoun that also has local admin privileges. On login Win10 updated some Creators Update files and allowed me to install/run AdwCleaner 7.0.8.0. After reboot I tried running AdwCleaner unde...

Re: AdwCleaner will not install on Win10 64-bit PC

Hello,

OK, please let my know how it goes using it in safe mode.

Thanks.

Re: AdwCleaner will not install on Win10 64-bit PC

Hello,

Thanks for the reply. I did disable the McAfee firewall and realtime scanner protection and received the same error (This app can't run on your PC...). I'll try installing it in safe mode. 

AdwCleaner will not install on Win10 64-bit PC

Hello,

It looks like AdwCleaner (any version above 7.0.5.0) will not install on my Win 10 64bit PC after it was updated with MS's Fall Creator's Update. When trying to install versions 7.0.70 and the current 7.0.8.0 I get an error stating,       "This app can't run on your PC. To find a version for your PC, check with the software publisher" This happens if I try to install as administrator, u...

AdwCleaner update (7.0.8.0) not retained.

Been trying to update to 7.0.8.0 for about an hour.  Follow instructions.  Have to use "if download doesn't start...." function.  Download continues, then main menu box appears.  So I run the scan.  FROM REPORT: # AdwCleaner 7.0.8.0 - Logfile created on Fri Feb 09 17:13:30 2018 # Updated on 2018/08/02 by Malwarebytes  # Database: 02-08-2018.1 # Running on Windows 10 Home (X64) # Mode: scan # Su...

Re: a cessé de fonctionner

Bonjour,

Pouvez-vous tenter en mode debug ? (Cochez la case debug mode dans les options d'AdwCleaner, puis effectuez une analyse/nettoyage normalement, jusqu'à ce que l'application crash).

Ensuite, vous aurez simplement à me partager le debug log (C:\AdwCleaner\AdwCleaner_Debug.log) via Up2Sha.re.

Cordialement.

Re: AdwCleaner 7.0.6.0 has stopped working

cocochepeau

I re-ran Adwcleaner today in debug mode.  The log file is below as you requested.

Peter

 

2018-01-17 13:09:09.941 DEBUG [7100] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2018-01-17 13:09:09.956 DEBUG [7508] [MainUI::Entry@1277] [+] Checking for update... 2018-01-17 13:09:11.369 DEBUG [7508] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2018-01-17 1...

PUP \SysNative\drivers\mrxsmb22.sys

AdwCleaner after Patch Tuesday, Windows Update, updated to 16299.192, from 16299.125.

# AdwCleaner 7.0.6.0 - Logfile created on Tue Jan 09 19:26:36 2018 # Updated on 2017/21/12 by Malwarebytes  # Database: 01-08-2018.1 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Files ] *****

PUP.Optional.NetFilter, C:\Windows\SysNative\drivers\mrxsm...

Re: AdwCleaner 7.0.6.0 has stopped working

Hi,

Please run AdwCleaner in debug mode.

  • Open AdwCleaner and click Tools > Options and place a check in the box next to Debug Logs
  • Run another scan/clean.
  • Then, share the file: C:\AdwCleaner\AdwCleaner_Debug.log

Thanks.

Honey false positive in adwcleaner

Hello,

I launched adwcleaner 7.0.5.0 and got a false positive on firefox honey extension :

# AdwCleaner 7.0.5.0 - Logfile created on Fri Dec 01 20:51:13 2017
# Updated on 2017/29/11 by Malwarebytes 
# Database: 11-29-2017.1
# Running on Windows 10 Pro (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] ...