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Bonjour,

corentinc7007 a dit il y a environ 15 minutes:

J'ai un gros problème! Mon PC est bourré d'adwares (je cherchais un driver) et depuis, je ne peux plus ouvrir aucun de mes nettoyeurs, et Windows Defender ne supprime rien... Ni CCleaner, MalwareBytes ou mon adwCleaner préféré (v28) ne s'ouvre pas. Il m'affiche pendant moins d'une seconde le panneau "exécuter en administrateur? oui-Non"...

Just downlaoded and ran adwcleaner_5.028 and I still have newpoptab running in Firefox. Is the thing "contained" in Firefox so adwcleaner can't see/clean it? Thanks.

corentinc7007 a dit il y a environ 15 minutes:

J'ai un gros problème! Mon PC est bourré d'adwares (je cherchais un driver) et depuis, je ne peux plus ouvrir aucun de mes nettoyeurs, et Windows Defender ne supprime rien... Ni CCleaner, MalwareBytes ou mon adwCleaner préféré (v28) ne s'ouvre pas. Il m'affiche pendant moins d'une seconde le panneau "exécuter en administrateur? oui-Non", se ferme ...

Hello,

@Rufus415 : Yes, this pop-up informs you that nothing has been found, so nothing will be shown in the logfile nor in the software's interface.

We should indeed hide the message asking to uncheck if the pop-up is shown.

Thanks for your feedback.

Hello,

Ah! :)  How can I delete the original quarantine files.  I no longer have access, and I restored via copy and paste then renamed the .vir extension via batch.  Now I no longer have access to the original quarantine directory to delete it.

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level2, 2016-01-05 00:36:28 (UTC)

You should use the quarantine manager instead. Please refer to the documentation to see how to use it.

Regards,

adwcleaner 5.0.2.8 will not run on my windows xpsp3 computer..

here is what "windows events" shows:

Event Type:	Error
Event Source:	Application Error
Event Category:	None
Event ID:	1000
Date:		1/4/2016
Time:		6:30:17 PM
User:		N/A
Computer:	user-PC
Description:
Faulting application adwcleaner.exe, version 5.0.2.8, faulting module adwcleaner.exe, version 5.0.2.8, fault address 0x000211de.

Fo...

edited

check internet explorer's settings, assuming that you are using "internet explorer", and see if "toolslib.net" has been added to IE's "restricted sites" zone.. if so, you will need to remove it from the list of "restricted sites"..

don't ask me how it was added to IE's "restricted sites" zone.. i don't know..

or, it is possible that microsoft has a blocklist for IE where the download is being...

Sorry, no.

Can you host it on https://up2sha.re/ and share the generated link here ?

Regards,

did you receive the snapshot?