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Hello,

We can help you if you share the Scan logfile, usually from C:\AdwCleaner\AdwCleaner[Sxx].txt. You can host it on https://up2sha.re and copy/paste the generated link here.

Best regards,

Well so much for this program. I had to reboot the computer, after an hour of nothing, and deleted the program. I hope there are no tracking tracers left.

When i downloaded it I ran a scan and it found 144 issues.hit the clean button and it wouldnt respond to any clicks. That is why im in safe mode now. 

I ran a scan and it found 139 issues. And for 30 mins now, in safe mode, there has been no progress. And i cant click on anything else. Any thoughts? And no I cant send a scan. 

Bonjour, 

Je me permet de vous soumettre mon probleme.

Je suis sous win10 64bits Adwcleaner ne veut pas nettoyer et il ne repond plus.

J'ai deposé  un fichier adwcleaner debug.log en suivant le lien.

Merci pour votre aide

Cordialement

ok i did the scan and the FRST made 2 text files

FRST.txt :

https://up2sha.re/file?f=EzG7YkY0aaD3

Addtion.txt :

https://up2sha.re/file?f=GYgoQ19WCKUU

what i have to do now?

Hello,

Thanks !

Can you do the following to get additional informations ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

here is the first scan :  

# AdwCleaner v6.020 - Logfile created 24/09/2016 at 19:05:42 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-23.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : MARK - MARK-PC # Running from : C:\Users\MARK\Downloads\Programs\adwcleaner_6.020.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] ***...

@obligado360: Please create your own topic describing your issue, and copy-paste your logfile there: https://toolslib.net/forum/new-thread/

I also encounter the problem, It's not responding..

by the way I dont know how insent screenshots here, sadasdasfsd it requires URL.. (no idea)