Re: AdwCleaner maybe not working properly

Hello,

Sorry for the delay, I'm working on it.

 

Re: False Positive (Firefox add-on)

Sorry for the delay, still working on it.

Dell laptop

My laptop keep going back to preparing automatic repair

Re: adwcleaner not able to remove jhdbca

 Sorry Administrator, please find attached again.

Though it says deleted, but it always there when I scan it again and again.

Thank you.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 18:13:41
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin
# Running from : C:\Users\Robin\Downloads\downloads\adwcl...

Re: Folder deleted by mistake

Hello,

Please tell me if you need more details.

Regards.

Re: Cannot remove Bing from Firefox, even with ADWCleaner (this reposted from Toolslib)

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

Re: Folder deleted by mistake

thank you best, I will give it a try as the computer is at my customers office it'll take me till about 14:00 regards ernst

 

Re: Folder deleted by mistake

Hello,

can you please try instructions given on the following link in order to take back ownership of these two folders ?

=> https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx

Regards.

Re: Folder deleted by mistake

hello cocochepeau, any idea yet how to get back or get rid of the unknown owner in these folders and files? 

kind regards from the tyrol ernst  

Re: Folder deleted by mistake

Yes, the two folders are in place but many of the files and folders have an unknown ownership wich cannot be altered - it leads to 'access denied'