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Hello,

Can you please paste the scan logfile from AdwCleaner?

Thanks.

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cocochepeau, 2017-08-10 09:35:33 (UTC)

the beta version ?

Hello,

Can you please paste the scan logfile from AdwCleaner?

Thanks.

Hi Again  Made an effort in running Debug - and getting the Log - after latest HangUp of program - in the Heuristic Scanning : -----------------------------------------------------------------------

2017-08-08 23:04:10.094 DEBUG [6148] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-08 23:04:10.095 DEBUG [4460] [MainUI::Entry@1271] [+] Checking for update... 2017-08-08...

Hi 

I see other have responded - that the 7.0.2.0 version - still doesent work  after the latest Windows10 update.   

Your program - is 'the best' / 'fastest'  - Clean Program Ever - therefore hope problem will be solved :)  Thank You Jens H. Nielsen, Denmark 

Nb - I use (have done for years - the free Avast virus protection. Have tried to deactivate Avast - during run - No difference - s...

New version rolled in, and I rebooted as it was suggested to me... I still get these results.

# AdwCleaner 7.0.1.0 - Logfile created on Wed Aug 09 11:59:08 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-09-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Fo...

You can try this version: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/851/  

False positives can happen from time to time, nothing new there. If the application is interacting at a system level and is not known, it will flag that it as a potential issue. AdwCleaner getting bought by Malwarebytes did nothing but good, so I am not sure. You can report the file or software that is causing the pop-up.

After the logs, do you have any other anti-virus or active anti-malware software that could be interfering?Have you tried restarting PC, running RKill to kill potentially malicious software and scan with AdwCleaner? What about Windows safe mode? does that work?

I've used AdwCleaner 7.0.2.0 BETA2 on my PC (Windows 10 Pro x64) and I've encountered no problem with (except the alert box about outdated (beta) version you've just to cancel and "Quarantine bug").

Are you sure of integrity of binary file you've downloaded? MD5 checksum correct value for v7.0.2.0 beta2 must be: ce116e89dfb4b0df2a4128b0f8470e36

If the downloaded file is good, perhaps AdwClean...

I tried all versions before using this beta version and all failed. The tool stops at the heuristic analysis. I get a pop up windows: AdwCleaner stopped working and windows will try to find a solution. I cannot get any error file, my only option is to stop the the program and that's it.

I use Windows 10 family, 64 bits.

Thanks if this can be fixed soon.