I know there is an advanced anti-malware program that can deal with browser hijackers, adware and potentially unwanted programs. Download it here.
I know there is an advanced anti-malware program that can deal with browser hijackers, adware and potentially unwanted programs. Download it here.
but files and shortcuts is not removed
Many thanks for a quick response.
Indeed, ADW cleaner is not detecting it any more !
AdwCleaner and now finds and removes it, for example log
# AdwCleaner v5.201 - Logfile created 12/08/2016 at 09:07:29
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-12.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (X86)
# Username : User - A75751305
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner_5.201.exe
# Option : Scan
# Support : https://too...
Hello,
Sorry for the delay. I made some tests and removed it from the database. If you launch AdwCleaner with a working networking connectivity, the detection shouldn't happen anymore.
Best regards,
Sure, here it is :
AdwCleaner v5.201 - Logfile created 11/08/2016 at 17:22:48 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-10.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Arlette - ARLETTE-PC # Running from : E:\Downloads\ADW cleaner\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum
***** [ Services ] *****
*****...
because these programs are installed along with other necessary programs, and are not removed through Add or Remove Programs applet setup
Hello,
Can you share the whole logfile please ? (Usually from C:\AdwCleaner\).
Thanks,
Hello,
What makes you say that these software are malicious and have to be removed ?
ADW cleaner wants to remove folders, files and extension :
Folders :
C\Users\name\AppData\Local\Google\Chrome\UserData\Default\Extensions\elicpjhcidhpjomhibiffojppmmpil
Files :
C\Users\name\AppData\Local\Google\Chrome\UserData\Default\LocalStorage\chrome-extension_eli...
LocalExtension settings\el...