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salut,

désolé voila zhp cleaner:

~ ZHPCleaner v2016.5.3.61 by Nicolas Coolman (2016/05/03) ~ Run by thomas (Administrator)  (03/05/2016 18:31:10) ~ Site : http://www.nicolascoolman.com ~ Facebook : https://www.facebook.com/nicolascoolman1 ~ State version : Version OK ~ Type : Nettoyer ~ Report : C:\Users\thomas\Desktop\ZHPCleaner.txt ~ Quarantine : C:\Users\thomas\AppData\Roaming\ZHP\ZHPClean...

---\\ Liste des pilotes du système (63) - 13s O58 - SDL:2013/08/22 14:43:41 A . (.LSI - LSI 3ware SCSI Storport Driver.) -- C:\Windows\System32\drivers\3ware.sys   [108896]  =>.Microsoft Windows® O58 - SDL:2013/08/22 14:43:41 A . (.PMC-Sierra - PMC-Sierra Storport  Driver For SPC8x6G SAS.) -- C:\Windows\System32\drivers\adp80xx.sys   [782176]  =>.Microsoft Windows® O58 - SDL:2013/08/22 14:43:41...

---\\ Modification Domaine/Adresses DNS (6) - 0s O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 8.8.8.8,8.8.8.4  =>.Google Public DNS O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 192.168.1.1 O17 - HKLM\System\CCS\Services\Tcpip\..\{37F650BF-BA0B-48A5-9CEA-54F1E05D1189}: DhcpNameServer = 82.163.142.7  =>PUP.Optional.DNSUnlocker O17 - HKLM\System\CC...

~ ZHPDiag v2016.5.3.93 Par Nicolas Coolman (2016/05/03) ~ Démarré par thomas (Administrator)  (2016/05/03 17:06:16) ~ Site: http://www.nicolascoolman.com ~ Facebook: https://www.facebook.com/nicolascoolman1 ~ Etat de la version:  Version OK ~ Mode: Scanner ~ Rapport: C:\Users\thomas\Desktop\ZHPDiag.txt ~ Rapport: C:\Users\thomas\AppData\Roaming\ZHP\ZHPDiag.txt ~ UAC: Activate ~ Démarrage du sys...

Hello :)

First I'm not really sure, but are you French ? If so we will continue in French, it will be easer for us :)

I'm going to help you remove those pop-ups. ADWCleaner have done a great job, removing a lot of threats, but it might be not enough !

Then we will start by analysing your computer with ZHPDiag from Nicolas Coolman :

• Download ZHPDiag from Nicolas on his website
• Then run it w...

hello i have problems when i navigate: i have new popup pages who open extremely often

i did use awdcleaner and there is the rapport :

# AdwCleaner v5.115 - Rapport créé le 02/05/2016 à 23:42:13 # Mis à jour le 01/05/2016 par Xplode # Base de données : 2016-05-01.2 [Locale] # Système d'exploitation : Windows 8.1 Connected  (X64) # Nom d'utilisateur : thomas - THOMAS # Exécuté depuis : C:\User...

Advanced Uninstaller PRO

Using "adwcleaner_5.114.exe"

Are these false positives ?

Folder Found : C:\ProgramData\Innovative Solutions Folder Found : C:\ProgramData\Application Data\Innovative Solutions Folder Found : C:\Program Files (x86)\Innovative Solutions Folder Found : C:\Program Files (x86)\Common Files\Innovative Solutions

Link to program = http://www.advanceduninstaller.com/

A revi...

Hello,

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

The dump shows that the BSOD is also linked to PRSvc.exe.. Can you share the associated logfile from AdwCleaner ?

Best regards,

Ok, I downloaded 5.114 today and it gave me the same problem (BSOD with Critical Process Died error upon trying to clean).  I uploaded the .dmp file at the link below.

https://up2sha.re/file?f=6qTi3KW0pQJY