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Simple Help from https://simple-help.com/

File requested to whitelist is called SimpleService.exe

Screenshot 

6ème et dernière partie... (:( C'est très lourd...)

2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA0B094C-E46E-495E-A615-C4467466E18} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA1B59B3-A71F-4CF7-B8E7-514B578E135} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA69CCEB-E2EC-4233-93BB-B1C5A2DE8282} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA79F894-C354-49...

2016-08-18 01:50:01 :     <WARN>    [scan.registry] - Found {E7270EC6-0113-4A78-B610-E501D0A9E48E} 2016-08-18 01:50:03 :     <WARN>    [scan.registry] - Found {E69D4A59-73DE-4E38-9FB3-740EC4D9060D} 2016-08-18 01:50:05 :     <WARN>    [scan.registry] - Found {02478D38-C3F9-4EFB-9B51-7695ECA05670} 2016-08-18 01:50:06 :     <WARN>    [scan.registry] - Found {EF99BD32-C1FB-11D2-892F-0090271D4F88} ...

2016-08-18 01:45:37 :     <INFO>    [main.gui] - Clean requested 2016-08-18 01:45:41 :     <INFO>    [main.gui] - Killing all processes 2016-08-18 01:45:41 :     <WARN>    [main] - Killing [System Process](0) 2016-08-18 01:45:41 :     <WARN>    [main] - Killing System(4) 2016-08-18 01:45:41 :     <WARN>    [main] - smss.exe - (4) not killed - whitelisted 2016-08-18 01:45:41 :     <WARN> ...

Thank You. :-)  I will test it on the next release.

Greetings,

Thanks for letting us know. It should be enough to get it fixed in the next release of AdwCleaner (v6.010).

Sorry for the inconvenience.

Regards.

In the past versions of AdwCleaner Techware.exe was whitelisted.  But it seems that the new version (v6.0.0.0) does not have it whitelisted.

Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on.  It logs everything into the user's account on Techw...

Could you please whitelist the teamviewer remote control aplication.   It is closed when cleaning.  Thanks

Hello, I'd like to report a false positive

# AdwCleaner v6.000 - Logfile created 15/08/2016 at 01:08:43
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-15.1 [Server]
# Operating System : Windows 7 Ultimate  (X64)
# Username : Gamefan - GAMEFAN-PC
# Running from : C:\Users\Gamefan\Desktop\adwcleaner_6.000.exe
# Mode: Scan
# Support : https://toolslib.net/forum

***** [ Services ] ****...

Hi, Think this is it. If not let me know thanks. Debug report and also the report that showed the infected files

Thanks for your assistance

2016-06-23 01:20:36 : [Notice]        Running from C:\AdwCleaner 2016-06-23 01:20:36 : [Notice]        Scan started 2016-06-23 01:20:36 : [Success]        Internet connection is UP 2016-06-23 01:20:37 : [Success]        Loaded C:\Users\Ged\AppData\Loc...