Search

Hello,

Can you share AdwCleaner logfile? Usually from C:\AdwCleaner\AdwCleaner[Cxx].txt.

Thanks,

Hello,

Can you share AdwCleaner and Malwarebytes logfiles?

Thanks,

Bonjour,

Pour votre problème, il est probable que l'extension revienne via la synchronisation Chrome. On va donc la désactiver:

Allez sur Google Sync, et connectez vous.  Descendez dans la page, puis cliquez sur "Réinitialiser la synchronisation". Cliquez alors sur "Ok".

Ensuite, lancez AdwCleaner, faites une analyse suivie d'un nettoyage, puis partagez le rapport généré.

Merci,

Hello,

@Jaco:

Can you do the following to look for "sqlite3.dll" files on your computer ?

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "sqlite3.dll".
• Then, start the search. A report will open when the search is over (it contains the search results). Please share it here.

Thanks!

https://up2sha.re/file?f=nYbk0Qx7zXlY

Bonjour, une nouvelle fois je fais appel  a vos services pour une menace persistance.

je vous joins le rapport genere

https://up2sha.re/file?f=QvxoIw6s52SS

Merci pour vos conseils

Hello,

Please try the following:

• Download mbam-clean.exe from here to your desktop and save it.
• Locate the file mbam-clean.exe and double-click to run it and follow the onscreen prompts.
• It will ask to restart your computer, please allow it to do so very important.

If you have any other anti-virus application running in the background, please shut it down in order to avoid any conflicts whe...

Hello again,

Updating the feedback.

This time I did some experimenting, and got a result: I didn't first have the debug on when cleaning the "uncleanable" folders, but now I created the same folders exactly in the same paths they were (empty ofc) and started scanning. After it scanned, it found those same folders as a threat. I clicked clean, and a few moments later, it "Stopped responding". ...

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.