Looks like safe with nw did the trick. Same two elements were identified, but this time the removal process included a step "cleaning chrome", which definitely wasn't in any of the other scans. When I restarted in regular mode and ran another scan with v7, there were "no unwanted objects found". Super psyched!!
Below are two log files -- first is the one generated after removal of two unwanted...
Please try in safe mode, and share the scan and/or clean logfile :)
Thanks!
Hello,
Great! You should be able to use Malwarebytes and AdwCleaner now.
Hello,
Here is the logfile that was displayed:
== Scan for security software untrusted certificates | Support: <mailto:untrustedcerts@fr33tux.org> == This software will look for known security vendor certificate in the Windows Untrusted Store and remove the legit ones. This should allow your security software to launch again properly.
========= 03D22C9C66915D58C88912B64C1F984B8344EF09 [!] F...
Ran v7. This time only found two elements -- same file "PUP.LEGACY.OPTIONAL". Computer restarted after I clicked clean/remove option. When I ran scan again, same two objects were found. If you can think of any options, please advise. If think running scans in safe mode w/networking is best option, I'll give that a shot.
Thanks again for all the help.
Hello,
Can you use the latest AdwCleaner version (7.0.0.0) from here; https://toolslib.net/downloads/viewdownload/1-adwcleaner/ ?
Thanks,
Can you share the file C:\AdwCleaner\Qarantine\Quarantine.info?
Thanks,
Hello,
Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)
Thanks,
Bonjour,
Vous pouvez lancer la suppression.
Cordialement,
Thanks. AdwCleaner still detects 12 reg keys. One is the value I deliberately changed :
PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext | DisableAddonLoadTimePerformanceNotifications
***** [ Registry ] *****
PUP.Optional.GameVance, [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{02F0243C-2E71-4A1A-A790-6C30888119D0} PUP.O...
