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Hi Everyone,

I am experiencing a problem installing the program "UnHackMe".  I get the following error during installation:

Error writing to registry key: HKEY_CLASSES_ROOT\RNRFile\shell\open\command RegSetValueEx failed; code 5. Access is denied. Click Retry to try again, Ignore to proceed anyway, or Abort to cancel installation.

When I try the "again" command to try to install again, I jus...

Greetings,

WiseCleaner comes with PUP (Potentially Unwanted Program) during installation process. We stand against such practices. This is why we decided to target it.

There are some nice and free alternatives to WiseCleaner:

• CCleaner https://www.piriform.com/ccleaner
• Defraggler https://www.piriform.com/defraggler

These two software are edited by Piriform which is a well known company.

Fee...

Bonjour!

Pour SmartDefrag, je vous conseille plutot le très bon Defraggler:

1. Téléchargez Defraggler ici
2. Installez ensuite le logiciel en suivant les instructions, puis exécutez-le
3. Dans la fenêtre qui s'ouvre, cliquez alors sur le bouton [Défragmenter]. L'opération peut prendre plusieurs heures durant lesquelles il est souhaitable de ne pas utiliser l'ordinateur pour rendre l'opération plus e...

Hi folks, after install K-Lite Mega Pack I just did a scan and AdwCleaner found this s768.exe and relative folders. This executable file comes with the related .xpi file that is a doubt Firefox extention in this specific case boundled in the K-Lite installer (there was no windows choice about this during installation).

AdwCleaner makes is job as well putting the .exe in quarantine, btw some fo...

Greetings,

I see nothing related to cleaning mode in the debug logfile. Can you please tell me exactly when does AdwCleaner freezes?

Thank you.

Regards,

Hi there, I have run the scan couple times, the last time with the box "debug mode" ticked and here is what came up. Can you please help me solve this where the problem might be?  

2016-11-11 11:50:11 :     <INFO>    [main] - Saving current options to the configuration file 2016-11-11 11:50:13 :     <INFO>    [main.gui] - Scan requested 2016-11-11 11:50:14 :     <INFO>    [scan] - Running fro...

Super!

On va essayer de faire un peu de nettoyage pour terminer:

• Téléchargez DelFix (pour supprimer les outils utilisés) sur votre bureau: https://toolslib.net/downloads/viewdownload/2-delfix/
• Lancez-le en tant qu'administrateur;
• Cochez toutes les cases, excepté celle qui propose de sauvegarder le registre;
• Cliquez sur "Exécuter";
• À la fin de l'exécution, le logiciel se ferme tout seul et...

Ok, dans ce cas on va procéder différemment:

• Rendez vous sur la page de téléchargement de ZHPDiag, puis cliquez sur le bouton bleu "Nicolas Coolman - Télécharger";
• Enregistrez le fichier et lancez le;
• Cliquez sur l'icône "Scanner" pour faire une analyse complète puis patientez, ça peut durer quelques minutes;
• À la fin de l'analyse, cliquez sur l'icône "Rapport", un rapport va s'ouvrir, et s...

Hello,

Before doing the clean, can you:

• unselect the element "UCGuard" from the "Services" tab
• unselect the element "C:\Windows\SysNative\drivers\ucguard.sys" from the "Files" tab

Then, do a clean, and share the generated logfile.

Thanks,

Hi there, I've experienced a common issue faced by some other users as well. Whenever I selected "Clean" after the Scanning process, the program turned into Not Responding and freezes up my computer. Here's the log for Scanning.  http://textuploader.com/d5ma1