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I have just recently downloaded the new version, before it worked very well now when I run the software and then I want to clean my computer, windows tells me that it will close the program as it has stopped running. I have done this several times and I still get the same problem.

Can anyone help me

Hi

I'm running the latest version of ADW cleaner and got this back as my report.

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.CrossRider, C:/Users\Gamefan\AppData\Roaming\app

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

...

Are these keys FPs? Could someone verify this? Thank you.

# AdwCleaner 7.0.0.0 - Logfile created on Sun Jul 23 10:21:28 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders...

Hello, firstly, thanks for this amazing tool

I can't see the Quarantine items (file(s)/folder(s)/registry etc..)

I  see that message(every scan)

2017-07-22 21:35:20.459 DEBUG [4180] [MainUI::buttonScanClicked@292] [i] Scan button clicked (-31986)
2017-07-22 21:35:20.463 DEBUG [2356] [MainUI::Entry@1241] [+] Checking for update...
2017-07-22 21:35:21.399 DEBUG [2356] [AdwCleanerSDK...

Update re Win 10.

The tools/options alterations do stick except the delete tracing keys and reset winsock which keep reappearing.  

Tried pasting screen shot but an error occurred. What is the method for sharing screenshot

Hello,

Please zip the folder C:\AdwCleaner, host it on https://up2sha.re and share the generated link here.

Hello,

1. Download FRST 
2. Download fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST/FRST64 and press the...

Hello,

Wth Win 7 the tools/options window which opens does not have an Okay or reset button

Can you share a screenshot showing this?

The results of last scan:

***** [ Tasks ] *****

PUP.Adware.Heuristic, At1

PUP.Adware.Heuristic, At1

What exactly does this mean, and is this a real threat? (because the updated interface is too confusing for me). Thank you in advance.