Re: CRITICAL_PROCESS_DIED

Hello,

Looks like the file is incomplete. Can you upload processes.txt here and give me the link ?

Regards,

Re: Download AdwCleaner

Hello,

Great !

If you need some help for the report analysis, don't hesitate to ask.

Best regards,

Re: Download AdwCleaner

Hello,

Can you describe your problem ?

What is the error, when do you face the issue.. ?

Regards,

Re: False Positive - C:\Ap

Hello,

Uninstalling AdwCleaner also remove the Quarantine folder, so you won't be able to access it then.

Regards,

Re: Adware turning off email protection in Total defense

Hello,

Can you share the logfiles generated by AdwCleaner (please see the docs) ?

Regards,

Re: newpoptab

Hello,

Can you :

- host the AdwCleaner logfile on Up2sha.re and share the link in your answer, (please refer to the documentation)

- share a screenshot of "newpoptab" ?

Best regards,

Re: False Positive - C:\Ap

Hello,

Ah! :)  How can I delete the original quarantine files.  I no longer have access, and I restored via copy and paste then renamed the .vir extension via batch.  Now I no longer have access to the original quarantine directory to delete it.


level2, 2016-01-05 00:36:28 (UTC)

You should use the quarantine manager instead. Please refer to the documentation to see how to use it.

Regards,

Re: AdwCleaner

Sorry, no.

Can you host it on https://up2sha.re/ and share the generated link here ?

Regards,

Re: AdwCleaner

Hello,

Do you have a screenshot of this pop-up ?

Regards,

Re: False Positive - C:\Ap

Hello,

FP has been removed from the database.

Regards,