Search

Hello,

Can you run AdwCleaner again and check "Enable debug mode" in "Option" menu. After that, just press "Scan" , you will still see this error message so just press ok. 

Then go to C:\AdwCleaner and post the content of the file called AdwCleaner_dbg_xxxxx.log

Moreover, can you tell me what is written just above the progress bar when this error message occurs ?

Regards,

Xplode.

Greetings,

I think that Sandor was referring to this discussion.

Regards.

Hello,

Can you share me the logfile ? It should be in C:\AdwCleaner\

Here's the documentation.

Regards,

Hello,

Sorry for the delay.

1. Please download CCleaner,
2. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
3. Then in Options  tab > Surveillance, untick the both boxes.
4. In the Clean tab, click on "Clean".
5. When the cleaning is done, go in the "Registry" tab, click on "Find errors" and then "Fix".

Then, re-launch AdwCleaner, update it to v5.014 and mak...

Hello and thanks for your reply. And thanks for reporting this to Kaspersky too.

I have updated my AV and downloaded another ADWcleaner version 5.014 from your website. This has proven to be fine and works as it always does. I suppose Kaspersky is not infallable but I was suprised when this was flagged, as your product is a wonderful addition to any serious net user. It would be a great shame ...

Hello,

As M-K-D-B says, please share us the logfile.

Regards,

Hello,

I've reported the false positive, waiting for an answer.

Sorry for the inconvenience,

Edit : just got an answer :

Hello,

This message has been generated by an automatic message response system.
The message contains details about verdicts that have been returned 
by Anti-Virus in response to the files 
(if any are included in the message) with the latest updates installed.   

adwc...

Hello,

I'm so sorry, I need to read again myself after posting.

Please use this content :

HKU\S-1-5-21-2104831317-3245060443-4232704113-1001\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}

Regards,

Hello,

At the end of scanning, you can uncheck every détected elements you want to keep. Please refer to the documentation if needed.

Regards,

Greetings phaelanx,

CLI is not implanted yet but is still expected in v5. So, stay tuned for some news. :)

Regards.