Re: adwcleaner disappeares

Windows XP SP3. In fact, it is crasy. Because my elder version 5.027 suddenly began to work as it is (withot opening it with “Download manager”. I would very much like to know what the manufacturer thinks, but I'm afraid he does not follow the forum! Anyhow, this software is very good, it has killed on my mashine some very annoying adw others did not find.

Re: False Positive (Free Download Manager)

Hello,

Thank you, we'll make some research and remove them from the database.

Regards,

False Positive (Free Download Manager)

on AdwCleaner by ****

Hi,

Please whitelist the following registry entries that belongs to Free Download Manager 3.9.6 download monitoring control. Removing them, prevents the download manager to launch and catch links when downloading from a browser.

HKLM\SOFTWARE\Classes\Interface\{0DC81A74-1FBD-4EF6-82B2-DE3FA05E8233}

HKLM\SOFTWARE\Classes\Interface\{1B26E4A2-7F09-4365-9AB8-13E6891E42CB}

HKLM\SOFTWARE\Classes...

Re: adwcleaner disappeares

For some reason....just tried downloading it for the 25th time....and magically it's working. Huh......strange.


JaySchroeder5050, 2016-01-23 00:57:11 (UTC)

I have it (adwcleaner_5.027.exe (or _5.030)) saved on disk by Download manager as part of my brawser and I discovered that I can “Open” it repeatedly through the “downloded files” list in the Download manager Menu

Re: False Positive - C:\Ap

Quarantine manager froze and was very slow.  I uninstalled per instructions on other thread.  Still no access to the directory.

Re: False Positive - C:\Ap

Hello,

Ah! :)  How can I delete the original quarantine files.  I no longer have access, and I restored via copy and paste then renamed the .vir extension via batch.  Now I no longer have access to the original quarantine directory to delete it.


level2, 2016-01-05 00:36:28 (UTC)

You should use the quarantine manager instead. Please refer to the documentation to see how to use it.

Regards,

False Positive - C:\Ap

Hello,

AdwCleaner found folder C:\Ap and removed the folder and everything underneath it.  It's a foldershare for one of our customer servers.  Not sure why it would be detected as malware?

# AdwCleaner v5.027 - Logfile created 30/12/2015 at 17:52:56
# Updated 30/12/2015 by Xplode
# Database : 2015-12-30.1 [Server]
# Operating system : Microsoft Windows Server 2003 Service Pack 2 (x86)
# Use...

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

  • right click on it,
  • click on "Updat...

Re: False Positive for GeekBuddy

Hello,

Can you provide the GeekBuddy detections from AdwCleaner ?

As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.

Regards,

False Positive for GeekBuddy

Hello, I'm Product Manager of Comodo- LPS Products. GeekBuddy is one of our remote PC support product. For more details please visit www.geekbuddy.com Currently, we detected an issue that Xplode AdwCleaner product detects GeekBuddy's shortcuts and registry keys as malicious and deletes them. This behavior significantly effecting our product's functionality. In addition to that, we are receiving...