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Hello,

Thanks for the details, detections has been added to database.

Everything is ok now?

I have several times tried to clean the following, but has never been successful and my start menu froze, microfost edge open with blue screen and not able to click on my date and time, I have also lost my PDF and LibreOffice, 

Adware is not able to clean these files 

HKU\.DEFAULT\Software\jhdbca
Key Found:  HKU\S-1-5-18\Software\jhdbca
Key Found:  HKLM\SOFTWARE\jhdbca
Key Found:  [x64] HKLM...

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

Greetings,

I invite you to follow instructions given on this link in order to change your default search settings in Firefox: https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox

Also, can you please share me the clean logfile from AdwCleaner?

To do so:

• Launch AdwCleaner and then click on "Logfile" > "Clean" tab;
• Double-click on the most recent logfile and copy/...

Greetings,

First of all, sorry for the inconvenience.

We're working on adding Simple Help processes. I'll keep you informed.

Regards,

thank you best, I will give it a try as the computer is at my customers office it'll take me till about 14:00 regards ernst

Hello,

can you please try instructions given on the following link in order to take back ownership of these two folders ?

=> https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx

Regards.

hello cocochepeau, any idea yet how to get back or get rid of the unknown owner in these folders and files? 

kind regards from the tyrol ernst  

I have these repeatedly. I can make them go away but they always come back. I read some threads that this was discussed but I couldn't seem to get a clear solution ??????

As the subject says...

I've successfully removed Bing from Chrome and replaced it with Google.

I've removed Bing from Edge and replaced it with DuckDuckGo..

I think I've removed it from Windows 10. I've disabled Cortana (I think).

But after numerous attempts I've failed to rid Foxfire (normaly my preferred browser) of the pestilential Bing. It should be searching with Google. No other Searc...