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Hello,

Thanks. Please tell us if it's better in SafeMode or not.

Thanks,

Hello,

A thead was already posted about this issue: https://toolslib.net/forum/viewthread/9301-adwcleaner-logo-disappear/

But it's not related to the error message you got in the debug log.

Did you also get this issue with the previous versions?

Hello

I had the same problem, you can do it by logging as "safe mode" on your pc, and its work well.

Sorry sorry, I was very busy!

Today i have try it, but sorry, with no good result. My pc freeze everytime when i click on CLEAN. Even with the new version 6.0.40.Very frustrate!

I have everything unselect in Tools > Options, but it doesn't work. Then i have CLEAN with the default settings, but both two options are not working and my pc freeze everytime!

Do you no what the problem is, many pe...

2016-12-03 02:28:45 :     INFO    [main] - >>>> STARTING <<<<

2016-12-03 02:28:45 :     INFO    [main] - Version: 6.040

2016-12-03 02:28:45 :     INFO    [main] - RAM Usage: 10

2016-12-03 02:28:45 :     INFO    [main] - OS: WIN_7  X64

2016-12-03 02:28:45 :     <INFO>    [main.language] - Checking the language

2016-12-03 02:28:45 :     <INFO>    [main.language] - Language found: en

20...

I did not perform another scan with AdwCleaner as that part confused me. Am I to 'scan' and then 'clean' what it finds? I ask because when you open ADwCleaner, 'clean' is grayed out.

Log from MBAM:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 02-Dec-16 Scan Time: 6:57 PM Logfile: Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.12.02.12 Rootkit Database: v2016.11....

Hello,

Capisco meglio l'italiano che l'inglese. Lei puo venir sul mio forum per darmi delle traduzzione.

https://www.nicolascoolman.com/forum/zhpcleaner.html

Tciao...

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Sca...

Hello,

Can you also share this logfile: C:\AdwCleaner\AdwCleaner_Debug.log?

Thanks,

It didn't crash, so the log you are asking for is not there. Here is the scan log though.

 AdwCleaner v6.030 - Logfile created 02/12/2016 at 11:01:28 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-12-01.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : **omitted** # Running from : F:\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/supp...