Re: AdwCleamer wants to delete my whole Firefox profile folder

Hello,

Sorry I was unclear. You can deselect the element "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1" from the "Folders", and do a clean.

This element seems to be a FP caused by a generic detection.

Best regards,

Re: AdwCleamer wants to delete my whole Firefox profile folder

Hello,

This detection is triggered by the fake firefox profile generic, which is a FP in your case.. Please uncheck it before cleaning.

Can you share the whole logfile too?

Thanks,

Re: Menace Persistante après nettoyage

Bonjour,

Pouvez-vous relancer une Analyse et me partager le rapport généré ?

Merci.

Menace Persistante après nettoyage

Bonjour, 

Apres analyse et nettoyage (en mode sans echec, j'utilise Win10), il existe toujours des menaces

* Lauch Presingup

ci joint le fichier Debug Generé.

https://up2sha.re/file?f=ZAJR2R5TmYF6

 

Merci de votre aide

 

Re: Adwcleaner freezes while cleaning.

Hello,

Sorry for the delay.

Can you relaunch AdwCleaner, do a scan, and uncheck:

  • UCGuard from the Services tab,
  • C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab

Then, do a clean and share the generated logfile.

Regards,

Re: Adwcleaner bloqué a "analyse des navigateurs"

Vous pouvez faire une archive .zip et l'héberger sur https://up2sha.re - puis copier le lien ici.


fr33tux, 2016-10-22 18:40:49 (UTC)

vous avez une ptite idée ? désolé de vous embettez mais ça me gêne de devoir l'enlever :( 

Re: Adware cleaner Stürzt immer ab

Hello,

Sorry for answering in English, if it's an issue for you, please tell me and we'll proceed differently.

Can you host the scan logfile on https://up2sha.re/ and share the generated link?

Thanks,

Re: Adwcleaner bloqué a "analyse des navigateurs"

Bonjour, 

je précise il y a un message d'erreur qui arrive et en appuyant sur ok ferme le programme .

le rapport complet :

2016-10-22 12:13:53 :     INFO    [main] - >>>> STARTING <<<< 2016-10-22 12:13:53 :     INFO    [main] - Version: 6.030 2016-10-22 12:13:53 :     INFO    [main] - RAM Usage: 41 2016-10-22 12:13:53 :     INFO    [main] - OS: WIN_10  X64 2016-10-22 12:13:53 :     <INFO>  ...

Re: Adwcleaner freezes while cleaning.

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,