Hello,
Just to help you for the logfile part :
- Go to https://up2sha.re/?lang=us
- Click on "Drop your files here". A window will open, browse to your desktop. Double-click on "ZHPDiag.txt".
- The file will be uploaded on Up2Sha.re. A link will appear, just below the blue square, in the form "https://up2sha.re/file?f=xxxxxxxx". It's this part you need to copy and paste here.
Regards,