Hello,
Thanks.
Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.
Then, click on "Cleaning". If there is a BSOD, just reboot.
You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.
Best regards,
Hello,
Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".
Please share the logfile here..
OK here it is:
Windows PowerShell Copyright (C) 2015 Microsoft Corporation. All rights reserved.
PS C:\Users\Steve> Get-Process
Handles NPM(K) PM(K) WS(K) VM(M) CPU(s) Id SI ProcessName
------- ------ ----- ----- ----- ------ -- -- -----------
659 41 88744 20340 483 31.63 7860 1 Adguard
1230 65 173272 44460 514 ...Hello,
Hm, did you start any other software before AdwCleaner ?
It really seems to be related to this, but I can't see any trace of it in your computer..
Some bad news. I started my PC, ran AdwCleaner and here is the report :
# AdwCleaner v5.112 - Rapport créé le 19/04/2016 à 11:00:43 # Mis à jour le 17/04/2016 par Xplode # Base de données : 2016-04-17.1 [Serveur] # Système d'exploitation : Windows 10 Home (X86) # Nom d'utilisateur : Paul - DESKTOP-AQACG2A # Exécuté depuis : C:\Users\Paul\AppData\Local\Temp\mozOpenDownload\adwcleaner_5.112.exe...
Hello,
Can you provide us the whole list of running processes ?
In powershell, enter the following command and copy/paste the content in your next answer :
Get-Process
Best regards,
Hello,
Can you provide us the whole logfile please ? (from C:\AdwCleaner\)
Best regards,
Hello,
Yes, please prefer the official download website or a trusted source to get your software.. It may avoid you some troubles !
Regards,
Hi there,
In some case i almost run AdwCleaner to scan my PC for more security but a few days that it finds suspicious registry keys.
Called:
HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}
I asked AdwCleaner to delete it, and it was indeed deleted after rebooting and the report said it was deleted. I ran a second scan and AdwCleaner found not...
Hi All,
Adware Cleaner has always been great the last 3 versions have caused a Windows 10 BSOD as I click clean and it starts to close programs. I've NEVER had a BSOD on Windows 10, so this is a first for me, any ideas? Currently 5.112 but two previous versions same thing...Help!
Thanks,
Steve