Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Please wait just a little more time, we also take the opportunity to update AdwCleaner using your feedbacks, so it takes some time..

I'll keep you informed as soon as possible.

Thanks,

Re: False positive check(?)

Here you go. Well, not that there's much point, maybe.

 

# AdwCleaner v5.029 - Creato file registro eventi 15/01/2016 in 21:11:23
# Aggiornato 11/01/2016 da Xplode
# Database : 2016-01-15.2 [Server]
# Sistema operativo : Windows 7 Home Premium Service Pack 1 (x86)
# Nome utente : Gakutenou - FROSTIE
# In esecuzione da : C:\Documents\Downloads\adwcleaner_5.029.exe
# Opzione : Analisi
# Suppor...

Re: False positive check(?)

Hello,

Can you relaunch AdwCleaner, ensure you got the latest database version.

Then, do a scan and post it here.

Regards,

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Can you share the whole folder this time ? The extension seems to be located somewhere else.. :

  • Open the same folder
  • Select all -> send-to "compressed folder"
  • Host the zipped file on Up2Sha.re

Regards,

False positive check(?)

Version 5.029 detected something new. Is it a FP? If not, what other scans should I run to make sure to remove the infection?

Here is the log:

# AdwCleaner v5.029 - Creato file registro eventi 14/01/2016 in 04:48:50
# Aggiornato 11/01/2016 da Xplode
# Database : 2016-01-12.1 [Server]
# Sistema operativo : Windows 7 Home Premium Service Pack 1 (x86)
# Nome utente : Gakutenou - FROSTIE
# In es...

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Ok. I do that.

I opened with notepad, and paste it at link that you sugested.

I try to find in that file "newpoptab"

but no find that string.

Thanks for the great interest granted.

Hope to identify that stupid adware.

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

We'll need to dig a little bit further :

  1. Launch Firefox
  2. Open the menu, click on "Help", "Troubleshooting information".
  3. In the row "Profile Directory", click on "Show folder"
  4. A file is named "prefs.js" (it may be shown as "prefs" only). Please open it, and copy/paste the content here : http://pad.fr33tux.org/p/_ovidiusava

Thanks,

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Can you relaunch AdwCleaner, ensure the database is updated (if your computer is connected to the internet it should be fine) and make a scan.

Then, provide me the generated report.

Please refer to the documentation if needed : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Regards,

adwcleaner_5.029 can not identify and delete newpoptab.com

I try to desinfect with spyhunter, malware antimalware, kaspersky. Yesterday i try with bitdefender total security

Of course that was a lot of time to instal , uninstall, scan etc.

Please tell me if the last way is to reinstal OS (win10 x64)

 

Thanks in advance!

Ovidiu, Romania, Europe

Re: CRITICAL_PROCESS_DIED

I download the new version, it reboots too, when I press the clean option.

Nombre de registro:System Origen:        Microsoft-Windows-Kernel-Power Fecha:         11/01/2016 19:36:02 Id. del evento:41 Categoría de la tarea:(63) Nivel:         Crítico Palabras clave:(70368744177664),(2) Usuario:       SYSTEM Equipo:        DESKTOP-JSJB70T Descripción: Se reinició el sistema sin apagarlo limpiame...