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Bonjour,

Je viens d'installer AdwCleaner et de scanner mais ensuite comment faire pour nettoyer ? où se trouvent les fichiers à supprimer.

Merci pour votre aide

Hello!

Yes, I stop my protections with the use of QuickDiag. I have Emsisoft Anti-Malware. I even uninstalled EAM, but the error persists. In Safe Mode the error persists too.

Regards,

midimusicman79

Je vais continuer de chercher..

Le comportement est le même une fois McAfee désactivé temporairement le temps du nettoyage ?

Merci,

Hello

As it's asked, do you stop your protections with the use of QuickDiag ? ( in safemode Avast works too if you have it )

Best Regards, g3n-h@ckm@n

Thanks for a quick response...

> Do you need something more specific ? We're always trying to improve our system, to listen to our community (both users and developers). So, feel free to ask !

Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need ...

Bonjour,

Je viens de lancer le scan puis j'ai découché tous les éléments (2)

Voici le rapport avant le nettoyage : https://up2sha.re/file?f=N0NURv3kpjGo

et j'ai cliqué le nettoyage...(avec l'option débogage...) mais plantage et pas de raport final.

Cordialement,

Hello,

Click on the Windows menu -> search for "cmd.exe". Click right on it, "Launch as Administrator".

Then, copy paste the following command in it :

sc delete "UCGuard"

And then :

sc delete "KuaiZipDrive"

You should get a success message afterwards saying the removal operation has succeeded.

Finally, just reboot and share a Scan with AdwCleaner.

Best regards,

Bonjour,

Très étrange. En décochant l'intégralité des éléments trouvés et en lançant le nettoyage, est-ce qu'il arrive au bout ? (Vous pouvez activer l'option "Activer le mode debug" pour avoir plus d'informations et le rapport associé).

Merci,

Greetings Violoncello,

I have uploaded 2 softwares

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Violoncello, 2016-06-19 03:29:36 (UTC)

I'm glad to hear it ! It's a great feeling to know that people like to use our services. :)

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