I recently did scans that removed the listed registry files. Will this cause problems, or are they safe to remove?
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-09242017083000032\Software\Host App Service
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Bonjour,
Pouvez-vous partager le rapport d'analyse de AdwCleaner ?
Merci.
cocochepeau, 2017-09-22 16:56:49 (UTC)
Bonsoir,
Je vous partage le rapport ........... ;) Toujours le même problème au nettoyage.
# AdwCleaner 7.0.2.1 - Logfile created on Fri Sep 22 18:52:08 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-20-2017.1 # Running on Windows 10 Enterprise Insider Previ...
Greetings,
First of all, sorry for the late answer.
Can you share the scan logfile as well? Thanks.
Regards.
cocochepeau, 2017-09-19 06:55:31 (UTC)
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [...
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:06:01 2017 # Updated on 2017/29/08 by Malwarebytes # Running on Windows 7 Home Basic (X64) # Mode: clean # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services deleted.
***** [ Folders ] *****
Deleted: C:\Users\lenovo\AppData\Local\Bundled software uninstaller Deleted: C:\Users\lenovo\AppData\Ro...
The fact that this is Spanish(Maybe?) makes it very VERY difficult to read.... Any way you could turn it into English? On the first glance noticed some things that MIGHT be potential issues, unsure, cause..... I am not yet used to reading the logs, and different language doesn't help the issue :)
JoshRoss, 2017-09-07 14:26:07 (UTC)
Of course sorry.
If you see something that is not translat...
Ports, applications, accessibility. Maybe your other device is used a lot less, you haven't messed with any ports or have any applications that require forwarding. Honestly, very weird issue, I would need to investigate the files. Can you scan your PC With Farbar MiniToolBox and Malwarebytes JRT? Post the logs that you get.
JoshRoss, 2017-09-06 13:16:38 (UTC)
MiniToolBox by Farbar Version...Might as well post the log for the newest stable version.
# AdwCleaner 7.0.2.1 - Logfile created on Wed Sep 06 08:18:56 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-01-2017.2 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders ...
Thanks John! That is reassuring. Do you think you could check about the files for another computer of mine? I just want to be sure that the registry will be okay.
# AdwCleaner 7.0.1.0 - Logfile created on Sat Aug 26 17:28:02 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-25-2017.1 # Running on Windows 10 Home (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
...Hello, today after updating adwcleaner to the new version, has detected some PUPs (I leave you the registry of the scan and the cleaning). After reboot, I ran adwcleaner again and the PUPs are still there.
I have researched a bit about these addresses, and it seems that they are the default addresses that the router from my internet company provides. Each time I clean them, when I reconnect to...