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Hi,

Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.

• Double-click on AdwCleaner.exe to open the tool.
• Click on Options in the top menu.
• Put a check mark next to Activate debug mode
• Click on the Scan button
• A logfile report called AdwCleaner_dbg_XXXX.log (where XXXX represents the time run) will be created and saved to %sys...

Hello,

pls find attached the latest log file.

# AdwCleaner v5.025 - Bericht erstellt am 17/12/2015 um 06:46:56
# Aktualisiert am 13/12/2015 von Xplode
# Datenbank : 2015-12-13.2 [Server]
# Betriebssystem : Windows 7 Home Premium Service Pack 1 (x64)
# Benutzername : Michael - MICHAEL-PC
# Gestartet von : C:\Users\Michael\Downloads\adwcleaner_5.025.exe
# Option : Suchlauf
# Unterstützung : ht...

Hello,

Can you provide me the whole logfile ?

Thanks,

Thanks!   Just got the license via email

Hello,

would you pls check above mentioned add on for F/P? It works for me for many years without any problems and was never detected by any other security software.

"Ordner Gefunden : C:\Users\Michael\AppData\Roaming\Mozilla\Firefox\Profiles\axm79hc9.Micha Neu\Extensions\rain-alarm@mdiener.de"

Many thanks

Michael

@ fr33tux :

what you think about the report i posted..?

is it a false positive..isn't it..?

thxs again!!

cheers!!

Also, I noticed that there are a few entries for AVG Secure Search. While I'm not a big fan of AVG, I don't think of it as malicious.

Thanx!

Sorry for the long delay. Had to wait for another customer who uses AOL. Here's a link to the log file.

Hi newbie here! I'm using 5.025 Adwcleaner on a Dell XPS with Windows 10. When I hit clean, it crashes and reboots with a Critical_Processes_Died. Is there any way around this? Thank you.

Hello,

Infortunately, we don't have any other efficient solution at a short-term than renaming your the folder/key..

Sorry,