False positive?

I've used Wise Care 365 for a long time, and now adware cleaner detects me two program registry keys as threats. Are they false positives or are they really threats? Thanks in advance for your clarification.

HKLM\SOFTWARE\WISECLEANER

[x64]HKLM\SOFTWARE\WISECLEANER  

Re: ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

Hello,

Can you see from the Debug log what exactly the problem is?

In my first scan found Adwcleaner the next problems...

 

***** [ Registry ] ***** Key Found:  KLM\SOFTWARE\CLASSES\APPID\{93469602-4134-4012-A6BC-3E73B9855F90} Key Found:  KLM\SOFTWARE\CLASSES\APPID\WinZipSmartMonitorService.exe  

No i do a new scan and nothing was found! But any time when i click on CLEAN in Adwcleaner, fr...

Re: ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

ADW CLEANER can not CLEAN and DELETE and my pc freeze every time when i click on CLEAN - PLEASE FIX THIS ERRORS/BUGS

ADWCleaner can't remove and delete it when i click on the button CLEAN! And ADW Cleaner versions crasht any time and my pc (Win10 x64) freeze every time when I click on CLEAN. Please, fix this errors and bugs so soon as possible!!

Re: AdwCleaner Problème

Bonjour ,

 

Je viens de m'inscrire à l'instant car je rencontre le même problème . J'ai fait plsueirs scan et suppression de cette clé et ses deux clé reviennent sans cesse lorsque je rallume mon pc

Key Found:  KLM\SOFTWARE\CLASSES\APPID\{93469602-4134-4012-A6BC-3E73B9855F90} Key Found:  KLM\SOFTWARE\CLASSES\APPID\WinZipSmartMonitorService.exe

Suite à cela j'ai fait un scan en profondeur av...