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Bonsoir, 

J'ai un problème que je n'arrive pas à corriger, lorsque que je lance ADW il me fait une analyse, ensuite un rapport.

Et lorsque que je clique sur nettoyer, j'ai ce message.......... "Caught unhandled unknown exception" !!! 

Avez vous une solution ? Merci 

Windows 10 Version 1703 version 16278.1000

Greetings,

First of all, sorry for the late answer.

Can you share the scan logfile as well? Thanks.

Regards.

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cocochepeau, 2017-09-19 06:55:31 (UTC)

# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [...

# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:06:01 2017 # Updated on 2017/29/08 by Malwarebytes  # Running on Windows 7 Home Basic (X64) # Mode: clean # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

Deleted: C:\Users\lenovo\AppData\Local\Bundled software uninstaller Deleted: C:\Users\lenovo\AppData\Ro...

Hi,

Don't panic, this is a classic "aggressive (scam) advertising" and a (real) false 'Zeus' alert! None zeus virus is present on your computer!

https://www.bleepingcomputer.com/virus-removal/remove-zeus-virus-detected-popups

https://blog.malwarebytes.com/threat-analysis/2017/06/the-numeric-tech-support-scam-campaign/

I've not seen yet MalwareBytes, ADWCleaner, HitmanPro, uBlock, adblock, a...

After download & install, I checked debug. Upon launch, a message said this was outdated version, and asked if I wanted a newer version. I said OK. Still crashed.

Thank I returned and downloaded the "updated" version, which was the same, but this time said no to a newer version. It will not go beyond heuristics analysis. Here's the error message.

Problem signature:   Problem Event Name:    BE...

Bonjour,

Pouvez-vous partager un rapport d'analyse montrant cette détection?

Utilisez Data Recovery Pro ou Rakhni decryptor pour restaurer les fichiers cryptés par le rançongiciel Jaff. Data Recovery Pro est unun outil automatique qui peut effectuer ce travail à votre place. Vous pouvez il ou Rahini décrypteur conçu par Kaspersky Lab en cliquant ici: http://www.2-spyware.com/remove-jaff-ransomware-virus.html

N'oubliez d'exécuter une analyse supplémentaire de votre syst...

Have you tried the new beta version? If that still crashes, in the upcoming days (I would assume) an update should come out to address this issue. 

Administrator, Appreciate the prompt replies and the info. I look forward to getting some news soon from you and  get a version that'll work here.

That tends to happen and is going to happen for awhile until they flesh out the new version. 7.0 is being developed extensively. Be sure to keep an eye out on Beta builds, not just stable ones.