Re: Can't delete UC Guard

Hello,

Thanks. So, you can uninstall:

- McAfee,

- AdAware  

Then, we'll use FRST to remove the UCGuard remaining:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that ...

Re: Can't delete UC Guard

Thanks.

To remove the remaining service, can you do the following?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Thanks,

Re: Can't delete UC Guard

on Windows by analoz

Hello, Chrome is clean now, but Adwcleaner still detects UCguard and crashes when try to clean...

Re: Can't delete UC Guard

Hello,

Thank you. Can you confirm it's better now?

Thanks,

Re: Infection par une extension de Chrome

Et voici le rapport une fois nettoyé.

# AdwCleaner v6.030 - Rapport créé le 25/11/2016 à 11:24:53
# Mis à jour le 19/10/2016 par Malwarebytes
# Base de données : 2016-11-25.2 [Serveur]
# Système d'exploitation : Windows 8.1 Pro N  (X86)
# Nom d'utilisateur : Denis - DENYIS
# Exécuté depuis : C:\Users\Denis\Desktop\Sécurité\adwcleaner_6.030.exe
# Mode: Scan
# Support : https://www.ma...

Re: Infection par une extension de Chrome

Bonjour. Voici le dernier rapport. Je n'ai pas encore nettoyé. J'ai déjà effectué hier un nettoyage après avoir cocher dans "options" chrome et police de chrome et cette saleté et toujours là. 

# AdwCleaner v6.030 - Rapport créé le 25/11/2016 à 11:24:53
# Mis à jour le 19/10/2016 par Malwarebytes
# Base de données : 2016-11-25.2 [Serveur]
# Système d'exploitation : Windows 8.1 Pro N  (X...

Re: Can't delete UC Guard

on Windows by analoz

Sorry, MBAM Scanlog (after restart)

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 25-Nov-16 Scan Time: 09:14 Logfile:  Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.11.25.02 Rootkit Database: v2016.11.20.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: ...

Re: Can't delete UC Guard

on Windows by analoz

Hi!

AdwCleaner logfile: https://up2sha.re/file?f=C7ej9R6xGG9z

MBAM Scanlog:

Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Starting,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Started,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malicious Website Protection, Starting,  Protection, 25-No...

Re: Can't delete UC Guard

Hello,

Can you share AdwCleaner logfile? (Usually from C;\AdwCleaner\AdwCleaner[Sxx].txt)

Then, use MBAM:

  • Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click o...