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Hello,

@Bernard82: It's only a display bug in some cases, files are actually quarantined. I know it's annoying and we're working to resolve it asap.

Hello,

Can you use this tool and host the result on https://up2sha.re ?

Thanks,

Yeah I hope they finally do something it really annoys me -.- and I cant even use the older versions because I always need to update I cant cancel it

Bonjour je suis sous windows 10 version 1703 adwcleaner_7.0.1.0  ma trouver un pup et quand je scane il ce bloque donc ne nétoye rien je vous joint l'image ou il ce bloque avec cet mise a jour il marchais trés bien merci de votre aide https://gyazo.com/7bd87223206001102c3f8e7ea79097ec

cordialement

I have a Dell laptop running Windows 7.  I picked up something (I suspect a Firefox update).  Now Malwarebytes will not open.  I uninstalled it, then downloaded and installed it again as well as Adwcleaner.  Neither one will open.  Malwarebytes shows in the tray but that is it.  All executables show no errors.  They just will not start.  All of this started this morning (8/3/2017).  I have noti...

hi bernard82!

many thxs for yr witness!

yes the quarantine BUG is still UNSOLVEd..as

the event's logs BUG..

and the pop up alert BUG that claims you are not running the latest vers...

before the infaust acquisition of malawarebytes this NEVER happened..

what a pity..

:(

I've discovered same "Quarantine bug" when I want to recover few files deleted and placed in quarantine. Deleted files are in C:\AdwCleaner\Quarantine subfolders but aren't shown in Quarantine dialogbox tab in AdwCleaner 7.0.1.0.

I moved manually to their original place the files I want to recover, but it's more easy when Quarantine restoring works in AdwCleaner just with few mouse clicks.

Th...

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.

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OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file...

still no  news about theese bugs..??

..so funny dl the latest vesr 7.0.1 and run it with a pop up window that alert you are not using the latest..and if you click ok you are direct to a dl page where you re-dl it..

and again and again ..

...in an infernal loop..

is it a new game..??!!

cheers

Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)

Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...