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Hello,

Thanks.

So:

• Download FRST

• Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

  NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

  NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your o...

Hello,

Sorry for the delay.

1. Please relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan.

When the results are shown, unselect the file "C:\WINDOWS\SysNative\drivers\ucguard.sys" and then click on the [Clean] button.

Please share the generated logfile shown at the reboot (also located at C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,

Greetings,

Please do as follow:

• Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
• Launch AdwCleaner, then click on Scan button;
• A logfile will be generated, please paste its content in your next answer.

Regards.

I am just doing my internet business and suddenly a pop-up comes from Malwarebytes told me to turn on all real time protection. I checked it out and I noticed Exploit protection was turned off. So I pressed the off button to turn it on again but it won't turn on. So I did a quick scan with the ADWCleaner and it found no threats. I did a Threat scan on Malwarebytes and it also found nothing. I t...

Hello,

Sorry for the delay.

We'll use FRST to remove the remaining stuff:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on anothe...

Hello,

Ok.

Please do the following:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello, 

I recently installed MalwareBytes and Malwarebytes AdwCleaner and ran the scans because I have been getting a lot of pop-ups after letting my friend use my computer.  I ran the Adwcleaner three times, but this file is still remaining even after I cleaned it (three times).  The file is under WINDOWS\SysNative\drivers\kisknl_del.sys.  I am unsure if this file is actually harmful, should ...

@edwin007: You can unselect the elements you want to keep before pressing the "Clean" button.

Best regards,

Hello,

Can you relaunch it, do a clean. Then, share the logfile shown at reboot.

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click on the Sca...

ADWCleaner can't remove and delete it when i click on the button CLEAN! And ADW Cleaner versions crasht any time and my pc (Win10 x64) freeze every time when I click on CLEAN. Please, fix this errors and bugs so soon as possible!!