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ADW cleaner found 3 Pups

pup Optional Legacy

pup Optional My Web Shield

pup Optional PC project

But when you try to remove them the cleaner locks up with this message

Caught unhandled unknown exceptiuon terminating

How do i get rid of them

SysNative, means System32.

I found it here:

C>Windows>System32>drivers

Name                     Size

mrxsmb.22.sys       57 KB

And

C\AdwCleaner\Quarantine\

I then tracked it thru Manic Time to the exact time in seconds and found what happened at that time as confirmed adw, installer wnd.

What this was is a fake Cedrick Collomb Portable. Unlocker is only an Install.

Would not delete man...

Greetings,

You should be able to find a way to uninstall Ninite through the Windows Control Panel/Settings.

Here is how (take a look at the Remove in Settings section): https://support.microsoft.com/en-us/help/4028054/windows-repair-or-remove-programs-in-windows-10

Regards.

I am running Windows 7 and I downloaded and installed the Ninite program for automatic software updates. It said it had installed and updated some programs but I cannot find the Ninite.exe file anywhere on my PC. Is there a way to remove it? Makes me uneasy to have a supposedly running program that I can't find / locate file location. Thank you.

Hello,

You can remove them, they belong to Pokki.

Hello,

My questions are:  can I tell ADW not to remove advanced system care when I put it back?  And can anyone tell me, if ADW hasn't removed ASK and the other two, where they might be hiding, and how I can stop them coming back?

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silvamayflower, 2017-11-19 11:51:41 (UTC)

The coming update (AdwCleaner 7.1) will provide this feature indeed, but for now it's not possible.

Regarding Ask and ...

Hi guys,

I just ran the new version of adwcleaner and here is the log file

https://up2sha.re/file?f=7BW5gQAU

Also here is a screenshot of the eror msg when adwcleaner tries to remove the little pest.

https://up2sha.re/file?f=rAhax40B

once again thx for all the help

I've been using IObit's advanced system care and other progs for a long time now, on recommendation of a techie.  I have successfully told Malwarebytes not to remove it, although Mb obviously hates it.  However, I've just had a problem with recurring PUPs and thought I'd turn to ADW because my current stronger package is playing silly-b's since a recent update.  But it just came up with a board...

Hi guys,

I installed the other 'some' tool and while installig this other tool my windows 7 box got infected with

'lavasoft web companion'

obivouly my first weapon of choice was to pick up a new vesion of adwcleaner.

 However the currenct version 7.0.4.0 seems of have problems removing the above named spyware.

However I partialy managed to remove some elements of lavasoft web companion....

Thanks for replying. I tested it with all addons disabled and the problem is still there. Both AdwCleaner and MalwareBytes tell me that "no threates were found".

I created a new clean Firefox profile and that problem disappeared, but I would like to be able to remove it from my current profile (to preserve history, open tabs, etc.)

I can send files from my firefox profile if that helps (I did...