False Positive - Interstat Softwares

Hi,

 

I'm working with Interstat, a marketing research firm developping a suite of suite of Excel Add-Ins for our customers. It is similar as tools such as xlStats if you will.

Our softwares are not distributed to the general public but only to our licensed customers. I just noticed that Our registry keys and application path are flagged in the latest version of ADWcleaner.

%appdata%\Inter...

Re: Adwcleaner not working with XP SP3

ff33tux I do not know what changed but the fresh download I did for the test in safe mode works as is without renaming. I just tried it from the download directory and quick lauch and all is good!

 

Edit I did make 1 change on my end I went from AVG antivirus which did not give an alert to Avast antivirus.

Re: Adwcleaner not working with XP SP3

Hi fr33tux! Sorry for the late response and thanks to those responsible for adwcleaner!

adwcleaner_5.023.exe works in safe mode with networking. As mentioned previously it also works by renaming adwcleaner_5.023.exe to adwcleaner.exe and the same thing with .021 This renaming ws suggested by bamacola's post on the download page.

I'm running XP Home SP3 and latest Avast Antivirus with latest d...

Re: Adwcleaner not working with XP SP3

Hello,

Can you try in safe-mode (with network support) and tell me if it works ? It seems to solve the problem for a lot of users.. In the meantime, we're still investigating for the root cause.

Thank you for your help.

Re: AdwCleaner Report

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix REMOVAL while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfe...

Re: AdwCleaner Report

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EX...

Re: Adwcleaner not working with XP SP3

Hi

probably depending of configuration XP-SP3... someones work, others do not !!!

very ennoying at all.................

Adwcleaner not working with XP SP3

Seems same problem with .023 as was with .019, 020 and ,021.  Run file get HDD activity light then nothing. .018 worked and .022 worked. renaming .021 and .023 to adwcleaner.exe allows program to run.

Re: AdwCleaner Report

Hello,

Please repeat what you did with Chapi with ZHPFix, but using the following content :

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EXT: (...) -- C:\Progr...