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Greetings,

Please do as follow:

1. Relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan.

Wait until it crashes. Then, just close AdwCleaner through the Task manager. A debug logfile should be available here: C:\AdwCleaner\AdwCleaner_Debug.log.

Please share it using Up2Sha.re. Just copy/paste the generated link in your next answer.

Thanks!

I saw from other posts that you nede debug file also so here it is. 

2017-02-14 16:53:55 : 	<INFO>	[main] - Saving current options to the configuration file
2017-02-14 16:53:57 : 	<INFO>	[main.gui] - Scan requested
2017-02-14 16:53:57 : 	<INFO>	[scan] - Running from: C:\AdwCleaner
2017-02-14 16:53:57 : 	<INFO>	[scan] - Progress: 0%
2017-02-14 16:53:57 : 	<INFO>	[database] - Checking for datab...

Bonjour,

Pouvez-vous relancer AdwCleaner, cliquer sur Outils > Options et cocher "Debug".

Ensuite, faites une analyse puis un nettoyage jusqu´à ce que le blocage ait lieu. Partagez alors les deux fichiers suivants:

- C:\AdwCleaner\AdwCleaner[Sxx].txt

- C:\AdwCleaner\AdwCleaner_debug.log

Merci,

Hello,

Sorry for the delay.

1. Please relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan.

When the results are shown, unselect the file "C:\WINDOWS\SysNative\drivers\ucguard.sys" and then click on the [Clean] button.

Please share the generated logfile shown at the reboot (also located at C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Hello,

Thanks. Can you relaunch AdwCleaner, do a scan *and* a clean both in debug mode? (Tools > Options > Mode: "Debug")

Best regards,

I am just doing my internet business and suddenly a pop-up comes from Malwarebytes told me to turn on all real time protection. I checked it out and I noticed Exploit protection was turned off. So I pressed the off button to turn it on again but it won't turn on. So I did a quick scan with the ADWCleaner and it found no threats. I did a Threat scan on Malwarebytes and it also found nothing. I t...

Greetings,

We'll try to fix this issue. I'll need you to do something for me :

Can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Thanks.

Bonjour,

J'ai suivis tes recomandations avec attention, j'ai lancé la dreniére version d'AdwCleaner et là il c'est lancé correctement comme avant, je n'ai plus aucuns messages d'erreur, il fonctionne impecable.

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tolldomx4, 2017-01-09 08:10:11 (UTC)

C'est parfait.

Maintenant esque je dois remettre les options de CCleaner par defaut ?

1) Dans l'onglet Options > Avancé, recocher la case Eff...

Bonjour,

J'ai suivis tes recomandations avec attention, j'ai lancé la dreniére version d'AdwCleaner et là il c'est lancé correctement comme avant, je n'ai plus aucuns messages d'erreur, il fonctionne impecable.

Maintenant esque je dois remettre les options de CCleaner par defaut ?

1) Dans l'onglet Options > Avancé, recocher la case Effacer uniquement les fichiers temporaires de Windows datan...