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Hello,

Addition: https://up2sha.re/file?f=cRDLGy2Z1KMQ

FRST: https://up2sha.re/file?f=I7EvDbiQQIp6

Thanks.

Thanks.

To remove the remaining service, can you do the following?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Thanks,

Rapport après ZHP Diag;

http://pjjoint.malekal.com/files.php?id=20161125_m8g13t13o15v5

Sorry, MBAM Scanlog (after restart): 

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 25-Nov-16 Scan Time: 09:14 Logfile:  Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.11.25.02 Rootkit Database: v2016.11.20.01 License: Trial Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: ...

Hi!

AdwCleaner logfile: https://up2sha.re/file?f=C7ej9R6xGG9z

MBAM Scanlog:

Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Starting,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malware Protection, Started,  Protection, 25-Nov-16 09:13, SYSTEM, DESKTOP-KCS8S2N, Protection, Malicious Website Protection, Starting,  Protection, 25-No...

Hello,

Can you share AdwCleaner logfile? (Usually from C;\AdwCleaner\AdwCleaner[Sxx].txt)

Then, use MBAM:

• Please download MBAM: https://www.malwarebytes.com/mwb-download/thankyou/
• On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
• Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
• Click o...

Hello,

Thank you for your help!

To help for the translation, you'll need POEdit configured as described here: https://toolslib.net/forum/viewthread/7487-how-adwcleaner-translation/

I'm sending you the corresponding .po file by email.

Thank you again!

After running the adware cleaner this morning, it came back identifying WinZip programs folders as a malware.

Could that be false identification?

Here is the part of the log:

Folder Found:  

C:\Program Files\WinZip Folder Found:  C:\ProgramData\WinZip Folder Found:

 C:\ProgramData\Application Data\WinZip Folder Found:  

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZip  

can...

AdwCleaner has done the job.

You can uninstall it with File > Uninstall.

Thanks,

Hello,

Thanks!

Please do the following:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab, c...