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Hello,

these findings belong to Norton Safe Search.

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

PUP.Adware.Heuristic, syncagentsrv

***** [ Folders ] *****

PUP.Adware.Heuris...

@Eugendavid

Are you using the latest version (7.0.1.0)? It's available here: https://toolslib.net/downloads/finish/1-adwcleaner/

Regards.

Voilà ce que j'ai trouvé dans la rubrique "Firefox" :

C:\Users\-x-\AppData\Roaming\Mozilla\Firefox\Profiles\-x-\prefs.js

--> Ligne 49 : user_pref("browser.search.searchengine.desc","this is my first firefox searchEngine");

--> Ligne 50 : user_pref("browser.search.searchengine.ptid","smt");

--> Ligne 51 : user_pref("browser.search.searchengine.uid","WDCXWD10EADS-22M2B0-WD-WCAV5753890038900")...

Hello,

Yes, as a remind the only valid link for AdwCleaner is the one on https://www.malwarebytes.com/adwcleaner/ which is this page: https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Any other page is not considered as legit.

Regarding the issue, it's not related to any installation process (AdwCleaner doesn't install anything), and it's fixed in the v7.0.1.0 betas that you can find...

Particular install features, Failure to detect exe, inability to identify application install folder. The program is crashing at 90% when scanning. One such example: https://www.bleepingcomputer.com/forums/t/652195/strange-pc-behavior-w-adwcleaner-7000exe/#entry4293511 

I do not have other forum links at hand, but when I have time to go through them, I will be sure to keep you updated.

By the...

Not in particular. I was surfing other forums, Norton, Kaspersky and in general tech and cyber security forums, and a lot of people have installation issues. Even when downloading from your website and official sources. I have also read plenty of entries in this forum about people not being able to install the software properly

As for 3rd Party providers FileHippo??? uptodown? Cnet? Toms guide...

Hello,

• Do you have some more details about these "install failures"?
• About 3rd party providers, do you have some names or links?

Thanks.

Just was curious, I have seen some people having issues with downloads and installs when it comes to beta and normal versions. I wonder if they are downloading through some form of 3rd party provider? Or can the installs fail for some reason? Maybe system configuration?

Hello,

You should be able to decline the "out of date" popup in order to use the beta version I linked to. Can you try again using the link provided above?

Thanks!

Could be that you are a victim of bundleware. Basically, alongside normal maybe even useful software, some providers bundle malicious or useless software just to increase downloads and such. Have you downloading anything from 3rd party providers and not official sources?. Regardless of the fact, Malwarebytes or ADWCleaner should have picked it up and removed it, it could be much more thorough. ...