Re: Can't delete UCGuard

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host t...

Re: Can't delete UCGuard

I had to ran Roguekiller first in the safe mode . and I have to remove all found malware/adware and reboot the system after Roguekiller was asking me to do it . but when I have in the safe mode all malware and adware that I removed it is still in there and there was nothing in Quarantine ! and I had once again to run it this time in normal mode and Roguekiller have found those malware ithem and...

Re: Can't delete UCGuard

okay then let’s move to a great anti-malware here https://www.zemana.com/Download

download it and make sure to run it as an admin it will found a lot of "UC browser files" then after the scan is done go to remove all found malware and after that ran adwcleaner and see if still found any of "UC adware " and let me know how it goes with you !

Re: Can't delete UCGuard

have you ran the Roguekliller in safe mode ? will . I need to run the Roguekliller once again to confirm it! you no need to ran adwcleaner again . it’s maybe a bug in adwcleaner (and I had the same problem as your)

also you could to ran adware cleaner in the safe mode and see if that is help or not

if non above is helped then I can to let you about other options !

https://postimg.org/image/y...

Re: Can't delete UCGuard

And this is what went to quarantine:

 

5be47efeb58258eaa48f2ffaf39c3b35.pnghttps://gyazo.com/5be47efeb58258eaa48f2ffaf39c3b35

 

 

it did not ask me to restart my computer

Re: Can't delete UCGuard

I don't have a tab "Exam" . Do you mean the "Scan one"? ( 3a8031657b4499e05de41e695c64fcb2.pnghttps://gyazo.com/3a8031657b4499e05de41e695c64fcb2  ) If it is indeed that tab, I think this is what you want:

 

 

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 30/09/2016 Scan Time: 00:32 Logfile: test.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.29.13 Rootkit Database: v2016.09.26.02 License: F...

Re: Can't delete UCGuard

Hello,

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • ...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

# AdwCleaner v6.020 - Logfile created 29/09/2016 at 14:41:14
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-09-28.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : owner - DESKTOP-4EEOQVB
# Running from : C:\Users\owner\Desktop\adwcleaner_6.020.exe
# Mode: Clean
# Support : https://toolslib.net/forum



***** [ Services ] *****



***** [ Folders ] *****



***** [ Fil...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

Then, start AdwCleaner, click on Tools > Options, and tick the checkbox "Chrome preferences" under "Reset" section.

Click on [Ok], then do a scan followed by a Clean, and share the logfile.

Regards,

Re: Found things in quarantine not shown in the logs

Ok. In this case, can you share the file "C:\AdwCleaner\quarantine\quarantine.db" ?

Thanks,