Re: The new UI is inconvenient

Hello,

Thanks for your message, really appreciate it.

1.  After scanning, I have to click through every tab to see where the problems are.  Could you please highlight each tab where there is malware so that we can go to it immediately (preferably with a shortcut key rather than the mouse).


Koala, 2016-08-13 00:31:48 (UTC)

We can definitely think about that indeed.

2.  This situation has ...

The new UI is inconvenient

Thank you very much for this software, which fills a significant gap in security software for PCs.  By way of constructive and appreciative comment, I would like to make three recommendations about the UI (I am working on a 23 inch monitor in Windows 10 Pro).

1.  After scanning, I have to click through every tab to see where the problems are.  Could you please highlight each tab where there is...

Re: Error message: This app can't run on your PC,

Successfully installed & ran MBAM. Is blocking pop-ups on my browser. Logs files below: (1) Scan log (2) Protection log Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 8/7/2016 Scan Time: 6:16 PM Logfile: mbam scan log.txt Administrator: Yes Version: 2.2.1.1043 Malware Database: v2016.02.16.06 Rootkit Database: v2016.05.27.01 License: Trial Malware Protection: Enabled Malicious W...

Re: AdwCleaner dont remove mail.ru progs on WinXP

AdwCleaner and now finds and removes it, for example log

# AdwCleaner v5.201 - Logfile created 12/08/2016 at 09:07:29
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-12.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (X86)
# Username : User - A75751305
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner_5.201.exe
# Option : Scan
# Support : https://too...

Re: Probably a false positive

Hello,

Sorry for the delay. I made some tests and removed it from the database. If you launch AdwCleaner with a working networking connectivity, the detection shouldn't happen anymore.

Best regards,

Re: Probably a false positive

on AdwCleaner by ****

Sure, here it is :

AdwCleaner v5.201 - Logfile created 11/08/2016 at 17:22:48 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-10.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Arlette - ARLETTE-PC # Running from : E:\Downloads\ADW cleaner\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

*****...

Re: AdwCleaner dont remove mail.ru progs on WinXP

because these programs are installed along with other necessary programs, and are not removed through Add or Remove Programs applet setup

Probably a false positive

on AdwCleaner by ****

ADW cleaner wants to remove folders, files and extension :

Folders :

C\Users\name\AppData\Local\Google\Chrome\UserData\Default\Extensions\elicpjhcidhpjomhibiffojppmmpil

Files :

C\Users\name\AppData\Local\Google\Chrome\UserData\Default\LocalStorage\chrome-extension_eli...

                                                                                              LocalExtension settings\el...